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Ortto

Ortto

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Ortto
8.3 /10

What is Ortto?

Ortto (formerly Autopilot), is a complete marketing automation and analytics solution. Easy-to-use, the platform combines three powerful tools and supercharges them with AI so teams finally benefit from their customer data, marketing automation, and analytics working together. Ortto brings your customer data, messaging and analytics together to help businesses deliver remarkable experiences across the customer journey.

Company Details


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Awards & Recognition

Ortto won the following awards in the Marketing Automation - B2C category

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Ortto Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ortto.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ortto?

3% Negative
0% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 93

Email Marketing Automation

96

Social Media Marketing Management

94

Marketing Asset Management

94

Multivariant Testing

93

Marketing Project Management

93

Marketing Master Data Management

93

Customer Journey Modelling

92

Marketing Analytics

91

Mobile Marketing Management

90

SMS Marketing

89

Vendor Capability Ratings

Average 92

Quality of Features

95

Ease of Customization

94

Usability and Intuitiveness

93

Ease of Implementation

93

Business Value Created

93

Product Strategy and Rate of Improvement

93

Breadth of Features

92

Availability and Quality of Training

91

Ease of Data Integration

90

Ease of IT Administration

90

Vendor Support

89

Ortto Reviews

Lissy S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Complete set of marketing automation features

Likeliness to Recommend

9 /10

What differentiates Ortto from other similar products?

You can integrate email, digital advertising, social media and lead generation campaigns while also being able to measure the impact of the entire customer journey

What is your favorite aspect of this product?

Customer journeys that automatically capture leads, nurture customers, and generate repeat buyers

What do you dislike most about this product?

The price is not favorable to small businesses as compared to alternatives

What recommendations would you give to someone considering this product?

A marketer who uses Autopilot can complete a 50-person job. A marketer can send thousands of personalized messages a day after building automated journeys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Serious platform to build heavyweight automations

Likeliness to Recommend

9 /10

What differentiates Ortto from other similar products?

The drag-and-drop feature is so useful in creating sequences and doesn't require writing code. It takes simple clicks to automate these sequences using the pre-built automation templates

What is your favorite aspect of this product?

The code-free automation experience that makes it easy to build complex automated workflows

What do you dislike most about this product?

I still feel like the reporting and analytics features need to be improved.

What recommendations would you give to someone considering this product?

Autopilot makes it easy for anyone to start creating workflows using the drag-and-drop feature even without technical knowledge

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Quentin A.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to implement, easy to use.

Likeliness to Recommend

9 /10

What differentiates Ortto from other similar products?

The biggest differentiator for me is the user interface and ease of use.

What is your favorite aspect of this product?

Again, it's really easy to use.

What do you dislike most about this product?

Whilst the favourable entry-level pricing is a positive, there are some steep climbs to higher tiers.

What recommendations would you give to someone considering this product?

Consider the integrations available and whether they'll work with your existing software and the end-user's capabilities.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Less Generous

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