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Oracle

Oracle WebCenter Sites

Composite Score

7.8 /10

CX Score

8.1 /10

106 Reviews Write a Review

What is Oracle WebCenter Sites?

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

Company Details

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Awards & Recognition

Oracle WebCenter Sites won the following awards in the Digital Experience - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Oracle WebCenter Sites Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle WebCenter Sites.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle WebCenter Sites?

3% Negative

14% Neutral

83% Positive

Pros

Respectful
Caring
Helps Innovate
Security Protects

Feature Ratings

Average 79

Content Security

Social Media Integration

Analytics and Reporting

Digital Asset Management

Multi Channel Support

Content Repository

E-Commerce Integration

Web Publishing Capabilities

Translation Facilitation

Standard Templates

Management Interface

Vendor Capability Ratings

Average 78

Quality of Features

Ease of Customization

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Oracle WebCenter Sites Reviews

Ayman J.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Pricey but efficient business product.

Likeliness to Recommend

7 /10

What differentiates Oracle WebCenter Sites from other similar products?

Oracle is a well recognized company and they keep on improving their products. This product demonstrates high security with a good web content creation and management yet the platform and infrastructure could be better.

What is your favorite aspect of this product?

Oracle Web Center Sites proved to be a flexible web content management system that allowed us to migrate websites quite easily.

What do you dislike most about this product?

Oracle should work on the backup speed for it is kind of slow; and it doesn't seem compatible with Windows 10 (not all versions of Windows 10).

What recommendations would you give to someone considering this product?

It is one of the best solutions out there in the market for storing and searching large volumes of documents with ease of accessibility.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Vendor's Interest First

Dominic K.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Fantastic product, smooth implementation

Likeliness to Recommend

9 /10

What differentiates Oracle WebCenter Sites from other similar products?

Sites can help improve sales and loyalty by allowing you to give your online customers an interactive and rich experience on your online sites, as well as better social engagement.

What is your favorite aspect of this product?

You can share information both with internal and external users. You can also get more productivity and collaboration from your users. Further, it allows you to break free from the confines of traditional hardware. Oracle WebCenter can work compatibly with a desktop or laptop computer as well as even the most advanced mobile devices

What do you dislike most about this product?

Costs more compared to others.

What recommendations would you give to someone considering this product?

defiantely

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jenell C.

Role: Sales Marketing
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

Fabulous product with extraordinary features.

Likeliness to Recommend

10 /10

What differentiates Oracle WebCenter Sites from other similar products?

Oracle provides more options for associates and support was helpful in every capacity. Other products did not privide the necessary support needed for operations.

What is your favorite aspect of this product?

Availability, content management, and security.

What do you dislike most about this product?

I dont have any dislikes about this product.

What recommendations would you give to someone considering this product?

I would recommend exploring Oracle for top notch security reasons first, then let them know support is 24/7 so you're never alone. I think its an excellent database to offer.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

How We Deliver

Oracle WebCenter Sites

What is Oracle WebCenter Sites?

Company Details

Need Assistance?

Awards & Recognition

Oracle WebCenter Sites Ratings

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Oracle WebCenter Sites?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Oracle WebCenter Sites Reviews

Ayman J.

Pricey but efficient business product.

Likeliness to Recommend

Pros

Cons

Dominic K.

Fantastic product, smooth implementation

Likeliness to Recommend

Pros

Jenell C.

Fabulous product with extraordinary features.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Content Security

Social Media Integration

Analytics and Reporting

Digital Asset Management

Multi Channel Support

Content Repository

E-Commerce Integration

Web Publishing Capabilities

Translation Facilitation

Standard Templates

Management Interface

Vendor Capability Ratings

Quality of Features

Ease of Customization

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training