What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Telephony and Call Center Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Scalable, Lightweight and Modern CRM Suite
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Christopher Y.
- Role: Public Sector
- Industry: Electronics
- Involvement: End User of Application
Submitted Sep 2023
Easy to use software that's secure
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Easy to use client management software, Great for use in sales marketing
What is your favorite aspect of this product?
Easily integrates with other software to log client information
What do you dislike most about this product?
Initial setup takes a bit of time to enter information
What recommendations would you give to someone considering this product?
Worth the money after initial implementation
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Gabriella S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2023
easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Oracle PeopleSoft CRM sets itself apart from other similar products in the CRM landscape through a combination of its unique features, integration capabilities, and focus on specific industries. Here are some key differentiators that distinguish Oracle PeopleSoft CRM from its counterparts: Industry-Specific Solutions: Oracle PeopleSoft CRM offers tailored solutions for various industries such as higher education, public sector, and healthcare. This industry-specific focus allows organizations to address their unique challenges and requirements more effectively, ensuring that the CRM aligns closely with their operational needs.
What is your favorite aspect of this product?
Seamless Integration: Being a part of the broader Oracle ecosystem, PeopleSoft CRM offers seamless integration with other Oracle products like Oracle Financials, Human Capital Management (HCM), and Supply Chain Management (SCM). This integration facilitates the flow of data and processes across different functions, enhancing efficiency and providing a unified view of business operations. Customization and Flexibility: PeopleSoft CRM provides a high degree of customization and flexibility, enabling businesses to adapt the software to their specific workflows and processes.
What do you dislike most about this product?
Long-Term Vendor Support: Being a product of Oracle, PeopleSoft CRM benefits from the company's extensive experience and resources. Customers can rely on Oracle's commitment to ongoing product development, updates, and support, ensuring the longevity and stability of their CRM solution.
What recommendations would you give to someone considering this product?
In summary, Oracle PeopleSoft CRM stands out from its competitors due to its industry-specific focus, seamless integration within the Oracle ecosystem, customization options, robust analytics, scalability, customer-centric approach, global capabilities, and the backing of a well-established technology vendor. These differentiating factors make PeopleSoft CRM a compelling choice for organizations seeking a CRM solution that aligns closely with their unique needs and long-term growth strategies.
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Helps Innovate
