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Oracle

Oracle NetSuite ERP

Composite Score

7.6 /10

CX Score

7.7 /10

97 Reviews Write a Review

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

3
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

4% Negative

12% Neutral

84% Positive

Pros

Reliable
Effective Service
Respectful
Fair

Feature Ratings

Average 79

Industry Specific Capabilities

Accounting and Financial Management

Supply Chain Management

Governance Risk and Compliance

Service Management

Procurement Management

Human Capital Management

Analytics and Reporting

Customer Relationship Management

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Average 77

Ease of Data Integration

Business Value Created

Ease of Customization

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

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View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Sushruth R.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

A 360° ERP software

Likeliness to Recommend

8 /10

What differentiates Oracle NetSuite ERP from other similar products?

The integrations offered by Oracle Netsuite ERP is very good.

What is your favorite aspect of this product?

My favourite aspect is that using Oracle ERP, we can easily track the inventory, procurement and financials all at the same place

What do you dislike most about this product?

The product is little bit pricey

What recommendations would you give to someone considering this product?

Oracle Netsuite ERP provides an overall balance in the business structure and it is a must for every business

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Alastar K.

Role: C-Level
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2022

Mature solution, but buy based on your processes

Likeliness to Recommend

7 /10

What do you dislike most about this product?

I don’t like that the system is pretty rigid and requires complex custom development for sometimes simple things. It’s not that flexible but what it does do it does very well

What recommendations would you give to someone considering this product?

Know your processes and what you need the system to do and buy on that basis. Netsuite may be the solution for you

Pros

Enables Productivity
Unique Features
Effective Service
Inspires Innovation

Cons

Vendor's Interest First
Less Transparent
Security Frustrates

Obada A.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

The best tool for Long-term Control and Planning

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

We can manage daily tasks and project resource planning with NetSuite to the desired standards. It's simple to use, adaptable to any situation, and allows team members to interact in real-time with excellent accuracy. Several of our other apps allow us to simply import and export data. I like the sorting and filtering options, and the outstanding reports, especially those relating to finances or growth rates.

What is your favorite aspect of this product?

NetSuite puts all your data on one screen, making switching jobs a breeze. NetSuite will provide regular updates and alerts to all staff, keeping them informed of business demands. NetSuite will also help improve supplier-worker communication, reducing supply chain disruptions. It has kept all supply chain tracking processes on track from start to finish, ensuring all parties know their rights and allowing for transparent settlements. It makes searching and sorting data simple. This comprehensive system allows us to track all orders, invoices, and other data.

What do you dislike most about this product?

NetSuite isn't difficult to use once you become used to it. NetSuite is easy to use once you've learned how all the tools and functionalities work. But, like other Oracle systems, it needs technical help from time to time, which disrupts your operation. To be honest, I get tired easily with the existing interface's simplicity.

What recommendations would you give to someone considering this product?

Using NetSuite, you can track your project's progress and make data-driven decisions. We saved a lot of time and money with NetSuite. Using NetSuite as our ERP solution saved us time and money. Help NetSuite improve its information regarding material delivery dates to make process changes more realistic. I like the way we organized the data. Orders and plans to suppliers should be delivered promptly.

Pros

Efficient Service
Effective Service
Caring
Saves Time

How We Deliver

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Oracle NetSuite ERP Ratings

80 Likeliness to Recommend

3 Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

Sushruth R.

A 360° ERP software

Likeliness to Recommend

Pros

Alastar K.

Mature solution, but buy based on your processes

Likeliness to Recommend

Pros

Cons

Obada A.

The best tool for Long-term Control and Planning

Likeliness to Recommend

Pros

Most Popular Oracle NetSuite ERP Comparisons

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Sage X3

Epicor Kinetic

SAP Business One

Title

3
Since last award

3
Since last award

Feature Ratings

Industry Specific Capabilities

Accounting and Financial Management

Supply Chain Management

Governance Risk and Compliance

Service Management

Procurement Management

Human Capital Management

Analytics and Reporting

Customer Relationship Management

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of Customization

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement