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Oracle

Oracle NetSuite ERP

Composite Score

7.6 /10

CX Score

7.7 /10

97 Reviews Write a Review

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

2 Top Rated Features

2022

Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

3
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

4% Negative

12% Neutral

84% Positive

Pros

Reliable
Effective Service
Respectful
Fair

Feature Ratings

Average 79

Industry Specific Capabilities

Accounting and Financial Management

Supply Chain Management

Governance Risk and Compliance

Service Management

Procurement Management

Human Capital Management

Analytics and Reporting

Customer Relationship Management

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Average 77

Ease of Data Integration

Business Value Created

Ease of Customization

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Core Financial Management

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View Oracle NetSuite ERP in this category (opens in a new tab)

Oracle NetSuite ERP Reviews

Mel S.

Role: Finance
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Great product! User friendly and cost effective.

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

Complete product that is cost effective and user friendly.

What is your favorite aspect of this product?

I can report on virtually anything in the system. Easy to customize and put in new fields for business analytics and tracking.

What do you dislike most about this product?

How hard it is to find the fields you want to use in a report or search. If you pick the wrong one, you may get the wrong information.

What recommendations would you give to someone considering this product?

Be sure you have executive buy in and support. Be sure you know your own business processes and needs to make development run smoothly.

Pros

Enables Productivity
Efficient Service
Respectful
Transparent

Michael S.

Role: Finance
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy to learn but very powerful

Likeliness to Recommend

9 /10

What differentiates Oracle NetSuite ERP from other similar products?

Ease of use and flexibility

What is your favorite aspect of this product?

Drill down from almost all screens/reports

What do you dislike most about this product?

For the most part, solid product. Nothing material to change.

What recommendations would you give to someone considering this product?

If looking at SAP or MS products, include NS in your evaluation. I have installed/used other ERP's and NS is a strong product without many of the shortcomings of other ERP's.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Efficient Service
Less Effective Service
Vendor Friendly Policies

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Easy to use, but a little bit pricey

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Oracle NetSuite ERP

What is Oracle NetSuite ERP?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

Oracle NetSuite ERP Ratings

80 Likeliness to Recommend

3 Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Oracle NetSuite ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Core Financial Management

Oracle NetSuite ERP Reviews

Mel S.

Great product! User friendly and cost effective.

Likeliness to Recommend

Pros

Michael S.

Easy to learn but very powerful

Likeliness to Recommend

Pros

Cons

Easy to use, but a little bit pricey

Likeliness to Recommend

Pros

Most Popular Oracle NetSuite ERP Comparisons

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SAP S/4HANA Cloud

Sage X3

Epicor Kinetic

SAP Business One

Title

3
Since last award

3
Since last award

Feature Ratings

Industry Specific Capabilities

Accounting and Financial Management

Supply Chain Management

Governance Risk and Compliance

Service Management

Procurement Management

Human Capital Management

Analytics and Reporting

Customer Relationship Management

Job and Project Management

BI and Performance Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of Customization

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement