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Oracle Commerce Logo Award Winner Product Badge
Oracle Commerce Logo Award Winner Product Badge
Oracle

Oracle Commerce

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
7% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 80

Catalog Management

83

Order Management

83

Content Localization

81

Retargeting Capabilities

80

Payment Processing

80

Reporting and Analytics

79

Order Portal

79

Predictive Recommendations

79

Integrated Search

79

Microsite Management

78

Content Management

78

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Business Value Created

81

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Ease of Data Integration

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Availability and Quality of Training

78

Vendor Support

75

Product Strategy and Rate of Improvement

73

Oracle Commerce Reviews

saksham t.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Fast Service

What is your favorite aspect of this product?

Application

What do you dislike most about this product?

Prices are too high

What recommendations would you give to someone considering this product?

amazing Product

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Edison I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Oracle CX one of best cloud-native platforms

Likeliness to Recommend

8 /10

What differentiates Oracle Commerce from other similar products?

Oracle CX Service delivers connected experiences to both consumers and businesses. Top Features are B2C service for high-volume interactions and B2B service for high-value accounts.

What is your favorite aspect of this product?

This product Help not only consumers but also businesses this is what I like most about it

What do you dislike most about this product?

There is nothing in my mind right now that I don't dislike about this product

What recommendations would you give to someone considering this product?

If you want to work on B2B, you should try this product, it really worth it

Pros

  • Transparent
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Hammad B.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Best and secure programming language so far

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Oracle is a programming language that is now the most secure platform in the world, providing security in transactions and the ability to develop extremely sophisticated applications. It's also a user-friendly platform.

What is your favorite aspect of this product?

Oracle Commerce provides a framework for building eCommerce applications with off-the-shelf components that can be quickly built and deployed. It includes components for exploring the catalog, creating and managing a shopping cart, strong user authentication, dynamic order pricing, and order checkout pipelines, among other things. The concept of Droplets and Formhandlers in Oracle web commerce is one aspect I enjoy.

What do you dislike most about this product?

The documentation is difficult to read and comprehend, particularly when you wish to change an existing component to add new features. The basics of droplets and form handlers are simple to comprehend, but for large eCommerce application use cases, features like pre-calculators, express checkout form handlers, promotions engine, and post-calculators require time and experience to master and deploy. Oracle commerce apps are typically built as a monolith, which can limit your eCommerce application's scalability.

What recommendations would you give to someone considering this product?

Make certain to reset the password every 30 days to keep away from being locked out as it can take some time to get the difficulty resolved if now no longer carried out in a well-timed manner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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