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Optimizely, Inc.

Optimizely Web Experimentation

Composite Score

7.6 /10

CX Score

7.8 /10

20 Reviews Write a Review

What is Optimizely Web Experimentation?

Optimizely Web Experimentation is a platform that allows you to experiment via A/B or multi-variant testing on any channel or device with an internet connection. Built for the enterprise, the platform is a front-end A/B and multi-page experimentation product that uses features like exclusion groups that let you safely run multiple experiments on the same page.

Company Details

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Awards & Recognition

Optimizely Web Experimentation won the following awards in the A/B Testing category

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4 Top Rated Capabilities

7 Top Rated Features

2025

Service Experience

2024

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

7 Top Rated Features

2024

Optimizely Web Experimentation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Optimizely Web Experimentation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

96 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Optimizely Web Experimentation?

0% Negative

11% Neutral

89% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Inspires Innovation

Feature Ratings

Average 86

Traffic Allocation Control

Split Testing

Landing Page & Web Form Testing

Goal Tracking and Conversion Definition

Audience Segmentation

Personalization/Audience Targeting

Heatmaps/Clickmaps

No-Code/Low-Code Test Building

Integrations

Multivariate Testing

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of Implementation

Ease of Customization

Ease of IT Administration

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Optimizely Web Experimentation Reviews

Audrey O.

Role: Sales Marketing
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Optimizely is the Market Leader for A/B Testing

Likeliness to Recommend

10 /10

What differentiates Optimizely Web Experimentation from other similar products?

Optimizely basically defined experimentation as one of the original leaders in the field. While VWO has heatmaps, or Mutiny has popups, we are making full use of their dedicated account team that can help us at every turn. Their developers are ready to assist.

What is your favorite aspect of this product?

Optimizely's professional services and agency resources are really where this platform shines. They have developed and enabled a workforce of folks dedicated to your success.

What do you dislike most about this product?

They do just about everything quite well. The only downside is there is a lack of folder organization. So if you run a lot of tests then your dashboard is going to get cluttered.

What recommendations would you give to someone considering this product?

Definitely consider Optimizely first before jumping into any "personalization" tool. Experimentation is a key function dedicated to driving business insights. They are also the market leaders in the space and hold an annual conference for you to meet leaders and practitioners. The competitors aren't quite there yet.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

ANDREA S.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

TERRIFIC PRODUCT, NEEDS MORE FEATURES

Likeliness to Recommend

9 /10

What differentiates Optimizely Web Experimentation from other similar products?

EASE OF USE, EASE OF RECEIVING DATA, DECISION MAKING; ANYONE WITH ANALYTICAL CAPABILITIES WHO KNOWS WHAT IS TRYING TO BE ACHIEVED (AND HOW) CAN SET THIS TOOL UP

What is your favorite aspect of this product?

EASE OF USE TO SET UP A/B TESTING

What do you dislike most about this product?

VERY BASIC FEATURES & FUNCTIONALITY

What recommendations would you give to someone considering this product?

USE TO START PROVING OUT A/B TESTING, MAKING DATA DRIVEN DECISIONS

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Under Delivered

Neeraj S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Very Good DXP Product

Likeliness to Recommend

9 /10

What differentiates Optimizely Web Experimentation from other similar products?

Its easy-to-use visual editor, advanced targeting options, and seamless integration with other tools, Optimizely empowers businesses to optimize their websites and deliver personalized user experiences effectively.

What is your favorite aspect of this product?

A/B tests and Multivariate tests

What do you dislike most about this product?

not at the moment

What recommendations would you give to someone considering this product?

Easy documentation, tutorials, and customer support channels to ensure a smooth onboarding process.

How We Deliver

Events

Optimizely Web Experimentation

What is Optimizely Web Experimentation?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

Optimizely Web Experimentation Ratings

86 Likeliness to Recommend

2 Since last award

96 Plan to Renew

3 Since last award

81 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Optimizely Web Experimentation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Traffic Allocation Control Manually or dynamically control how much user traffic is directed to each test variant.

Split Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Landing Page & Web Form Testing Create and test standalone landing pages and forms for lead generation and conversion.

Goal Tracking and Conversion Definition Allow users to set specific success metrics e.g., signups or purchases, and track results automatically.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Heatmaps/Clickmaps Visual overlays showing where users click, move, or scroll — used to inform testing strategies.

No-Code/Low-Code Test Building Provide non-technical users with interfaces to create and run tests without needing developers.

Integrations Ability of the software to sync with the current programs of the user for seamless process. The workplace platform integrates with common business applications.

Multivariate Testing Capability of the software to test multiple site elements or variables to determine the combination of variables that leads to increased conversion.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Optimizely Web Experimentation Reviews

Audrey O.

Optimizely is the Market Leader for A/B Testing

Likeliness to Recommend

Pros

ANDREA S.

TERRIFIC PRODUCT, NEEDS MORE FEATURES

Likeliness to Recommend

Pros

Cons

Neeraj S.

Very Good DXP Product

Likeliness to Recommend

Schedule Your Call

2
Since last award

3
Since last award

6
Since last award

Feature Ratings

Traffic Allocation Control

Split Testing

Landing Page & Web Form Testing

Goal Tracking and Conversion Definition

Audience Segmentation

Personalization/Audience Targeting

Heatmaps/Clickmaps

No-Code/Low-Code Test Building

Integrations

Multivariate Testing

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of IT Administration

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training