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OpenText Corporation

OpenText eDiscovery and legal solutions

Composite Score

7.4 /10

CX Score

7.6 /10

23 Reviews Write a Review

What is OpenText eDiscovery and legal solutions?

Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.

Company Details

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Awards & Recognition

OpenText eDiscovery and legal solutions won the following awards in the eDiscovery category

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3 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

Strategy and Innovation
Contract Negotiation

2025

4 Top Rated Capabilities

2 Top Rated Features

2024

Strategy and Innovation

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

OpenText eDiscovery and legal solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText eDiscovery and legal solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText eDiscovery and legal solutions?

2% Negative

9% Neutral

89% Positive

Pros

Helps Innovate
Trustworthy
Continually Improving Product
Respectful

Feature Ratings

Average 78

Classification and Data Parsing

Native Format

Annotations

Chain of Custody Preservation

Legal Hold

Email Threading

Tagging Metadata and Organization

Review

Audio Transcription

Data Analysis and Visualization

Optical Character Recognition

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

OpenText eDiscovery and legal solutions Reviews

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Document review is wonderful

Likeliness to Recommend

6 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Caring
Wastes Time
Commodity Features

Jari N.

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

It does the job

Likeliness to Recommend

8 /10

What differentiates OpenText eDiscovery and legal solutions from other similar products?

Great knowledge base and good documentation, rich features. It takes time to get familiar with all features, maybe more examples and describing use cases would help.

What is your favorite aspect of this product?

Lots of features.

What do you dislike most about this product?

Things can be done in many ways, there is no much help to choose the right way.

What recommendations would you give to someone considering this product?

Find a good vendor that knows and have connections to OpenText.

Pros

Trustworthy
Transparent
Helps Innovate
Continually Improving Product

Mohamed T.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A bit expensive but worth it.

Likeliness to Recommend

8 /10

What differentiates OpenText eDiscovery and legal solutions from other similar products?

Ease of use

What is your favorite aspect of this product?

The common working space

What do you dislike most about this product?

Some rare glitches with user credentials

What recommendations would you give to someone considering this product?

Go for it. It is worth the money

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular OpenText eDiscovery and legal solutions Comparisons

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How We Deliver

Events

OpenText eDiscovery and legal solutions

What is OpenText eDiscovery and legal solutions?

Company Details

Need Assistance?

Awards & Recognition

OpenText eDiscovery and legal solutions Ratings

86 Likeliness to Recommend

2 Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love OpenText eDiscovery and legal solutions?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Native Format Preservation of the native format of the documents in unaltered state

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OpenText eDiscovery and legal solutions Reviews

Document review is wonderful

Likeliness to Recommend

Pros

Cons

Jari N.

It does the job

Likeliness to Recommend

Pros

Mohamed T.

A bit expensive but worth it.

Likeliness to Recommend

Pros

Most Popular OpenText eDiscovery and legal solutions Comparisons

IBM StoredIQ Suite

DISCO Ediscovery

RelativityOne

Everlaw

Nuix Neo Discover

Exterro E-Discovery

Schedule Your Call

2
Since last award

4
Since last award

Feature Ratings

Classification and Data Parsing

Native Format

Annotations

Chain of Custody Preservation

Legal Hold

Email Threading

Tagging Metadata and Organization

Review

Audio Transcription

Data Analysis and Visualization

Optical Character Recognition

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization