OpenText eDiscovery and legal solutions
What is OpenText eDiscovery and legal solutions?
Reduce risks & costs by empowering your legal teams with access to electronic stored information (ESI) using OpenText eDiscovery software solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText eDiscovery and legal solutions?
Pros
- Helps Innovate
- Trustworthy
- Continually Improving Product
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Classification and Data Parsing
Native Format
Annotations
Chain of Custody Preservation
Legal Hold
Email Threading
Tagging Metadata and Organization
Review
Audio Transcription
Data Analysis and Visualization
Optical Character Recognition
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
OpenText eDiscovery and legal solutions Reviews
Adarsh B.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Fascinating product. Loved it
Likeliness to Recommend
What differentiates OpenText eDiscovery and legal solutions from other similar products?
Plenty of features would be a main reason why it is different from other products
What is your favorite aspect of this product?
Risk management and deployment of technology.
What do you dislike most about this product?
Nothing so far. Good work
What recommendations would you give to someone considering this product?
Please use it if you want to make your workflow risk safe and easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Paul E.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2025
Great Legal Solutions with Optimal Workflow Setup
Likeliness to Recommend
What differentiates OpenText eDiscovery and legal solutions from other similar products?
In my experience, OpenText eDiscovery and legal solutions excels in that it combines robust document review and case management with advanced analytics and automation. Unlike some platforms that focus mainly on legal review, it emphasizes end-to-end information governance, making it easier to manage data across an organization while maintaining compliance. Its flexibility and integration capabilities also allow teams to tailor workflows to their specific legal and operational needs.
What is your favorite aspect of this product?
What intrigues me the most about OpenText eDiscovery is how it brings together document review, case management, and analytics in one platform. The automation and workflow flexibility make managing large volumes of information much easier, while still helping teams stay compliant and organized.
What do you dislike most about this product?
In my view, the interface can feel a bit complex and overwhelming at first; simplifying navigation and making key features more accessible would improve usability for new users.
What recommendations would you give to someone considering this product?
OpenText eDiscovery is an ideal software for teams needing comprehensive document review, analytics, and workflow automation. I would recommend it to anyone who values flexibility and end-to-end information governance. Expect a learning curve with the interface, but once familiar, it can greatly improve efficiency and organization in legal and compliance workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Loveleen R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Amazing Product !!
Likeliness to Recommend
What differentiates OpenText eDiscovery and legal solutions from other similar products?
Open text has better and efficient usage , ease of use , features and good quality product support.
What is your favorite aspect of this product?
It helps me electronically store essential legal information and freedom to access this information at request.
What do you dislike most about this product?
Every this is good.
What recommendations would you give to someone considering this product?
Its too good. Just go for it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
