What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Acts with Integrity
- Helps Innovate
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Identity Governance
Web Cloud Single Sign on (SSO)
Multi-Factor Authentication (MFA)
Reporting
Provisioning Deprovisioning
Access Request Management
Privileged Access Management
Activity Monitoring Alerts
Password Management
Advanced Provisioning
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of IT Administration
Okta Identity Cloud Reviews
Eric A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
Managing access and identity with Okta
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta was built specifically as a cloud‑first IAM platform, unlike some competitors that are legacy on‑premises products adapted for the cloud.
What is your favorite aspect of this product?
I like that Okta doesn’t just rely on a password, but it adds an extra layer of security with push notifications, SMS codes, or authenticator apps. It makes me feel confident that even if someone got my password, they still wouldn’t get in. The best part is that Okta is smart about it. I don’t always need MFA if I’m on a trusted device or connection.
What do you dislike most about this product?
While it’s not a dealbreaker, it can be slightly interruptive in fast-paced workflows, especially when I want quick access to an app.
What recommendations would you give to someone considering this product?
Okta is a perfect choice for organizations wanting a secure, scalable, and modern identity solution, especially if you value centralized access management.
Pros
- Effective Service
- Inspires Innovation
- Saves Time
- Fair
Mayank J.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2026
Excellent software ever used
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
It's features can't match other software in the market.
What is your favorite aspect of this product?
Clean and vary fast to connect anytime.
What do you dislike most about this product?
Nothing as such to mention here.
What recommendations would you give to someone considering this product?
Go for it and experience the best in the market.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Rick R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2025
Secure and reliable access platform
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
Okta Identity Cloud differentiates itself from other identical solutions through its comprehensive, cloud-based platform. It has helped us in centralizing user authentication and access control. Okta’s extensive integration network, scalability, and user-friendly interface provide us with a secure, reliable, and flexible solution that stands out in enterprise identity management.
What is your favorite aspect of this product?
Okta makes logging into multiple applications seamless with single sign-on, saving me time daily. I love the multi-factor authentication feature, which enhances security without complicating my workflow.
What do you dislike most about this product?
I have nothing to describe as a dislike of this platform. It is evolving day by day to meet my working environment.
What recommendations would you give to someone considering this product?
I would recommend that you plan your user provisioning and role-based access workflows carefully to streamline onboarding and offboarding. Also, to make the most of reporting and monitoring features, understand its adaptive security policies.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
