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Okta

Okta Identity Cloud

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Okta Identity Cloud
8.9 /10

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details


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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

3% Negative
6% Neutral
91% Positive

Pros

  • Fair
  • Reliable
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Multi-Factor Authentication (MFA)

92

Web Cloud Single Sign on (SSO)

90

Activity Monitoring Alerts

88

Identity Governance

87

Provisioning Deprovisioning

87

Privileged Access Management

86

Access Request Management

84

Password Management

84

Mobility Support

83

Advanced Provisioning

83

Reporting

83

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Ease of Customization

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Availability and Quality of Training

83

Vendor Support

82

Okta Identity Cloud Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Efficient product that our employees use daily

Likeliness to Recommend

8 /10

Pros

  • Client Friendly Policies
  • Security Protects
  • Reliable
  • Enables Productivity

Brett R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Robust, reliable and highly scalable solution

Likeliness to Recommend

7 /10

What differentiates Okta Identity Cloud from other similar products?

This is a top-tier identity and access management solution that stands out for its ease of implementation and the security it offers to securely connect employees, vendors, and customers to multiple applications and services. It has the ability to minimize risks and improve security control in the use of different platforms. In addition to improving the user experience of applications and services, it guarantees the IT team optimal handling of access management.

What is your favorite aspect of this product?

It provides security policies totally adaptable to the characteristics of our company. It has a wide network of pre-built integrations that make it easy to deploy to cloud applications. Provides central administration that ensures better access control. It is highly compatible with RADIUS and LDAP authentication protocols. It offers a nice customization of the panel to locate the most used applications more quickly.

What do you dislike most about this product?

Initial setup is a bit cumbersome, needs more documentation. Its cost is considerably high.

What recommendations would you give to someone considering this product?

I recommend implementing this valuable solution for your organization's identity management, due to its extensive capabilities and robust security features.

Pros

  • Altruistic
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Oscar V.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Great end-user experience, high learning curve

Likeliness to Recommend

8 /10

What differentiates Okta Identity Cloud from other similar products?

OIN Network makes popular integrations a breeze. The company has enough weight behind them that software almost always includes an Okta-specific integration guide

What is your favorite aspect of this product?

Ease of use for end users

What do you dislike most about this product?

Conflict with Microsoft stack makes integrations harder or just not possible at times

What recommendations would you give to someone considering this product?

Make sure you know what you are getting into if you are fully investing in the Microsoft 365 stack as this solution while great makes integration with MS services and products harder than it needs to be.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Leverages Incumbent Status

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