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Okta

Okta Identity Cloud

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Okta Identity Cloud
8.9 /10

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details


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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

3% Negative
6% Neutral
91% Positive

Pros

  • Fair
  • Reliable
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Multi-Factor Authentication (MFA)

92

Web Cloud Single Sign on (SSO)

90

Activity Monitoring Alerts

88

Identity Governance

87

Provisioning Deprovisioning

87

Privileged Access Management

86

Access Request Management

84

Password Management

84

Mobility Support

83

Advanced Provisioning

83

Reporting

83

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Ease of Customization

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Availability and Quality of Training

83

Vendor Support

82

Okta Identity Cloud Reviews

Noime T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Very innovative product for remote work setup

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

It secures all the systems and tools that you use every day. It has a chrome extension and a search bar. It also authenticates your user and will not work if you are not using the company's google account.

What is your favorite aspect of this product?

It helps keep everything in place. It's like an organizer of everything you need so instead of you bookmarking all the systems and software you use, you just click the okta chrome extension and search for the tools and you can get the tools pretty easily

What do you dislike most about this product?

I don't like that okta has to authenticate you every time your system timed out. It also does not remember you for a long time so if you exit your browser, it forgets you and you have to re-authenticate again which is a hassle and time-consuming.

What recommendations would you give to someone considering this product?

You should consider okta if you want a top of line security on your precious information, tools, and software. It is pretty secure and looks very sleek on the chrome extension. It will helps organize your tools for easy access especially the most commonly used tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Asad S.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

a bit pricey but worth the money

Likeliness to Recommend

9 /10

What differentiates Okta Identity Cloud from other similar products?

SSO is way faster than any other Identity Management platform. Very easy to implement SSO and administrate OKTA. Rich, fast and intuitive UI. Flexibility for end users on their dashboard.

What is your favorite aspect of this product?

Platform is super FAST and reporting is rich/real time. SSO is super fast. Integrates with multiple systems for Provisioning/deprovisioning.

What do you dislike most about this product?

A bit pricey. Extra claims doesn't come for free. Intuitiveness of filters in reporting needs improvement. Security question while registration is kind of outdated and should not be mandatory.

What recommendations would you give to someone considering this product?

A bit pricy but worth the money as it provides the rich user experience and less administration cost.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Best in class. Best integrations.

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Over Delivered

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