Nintex Customer Reviews 2025

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Nintex

Composite Score

8.0 /10

CX Score

8.3 /10

38 Reviews Write a Review

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

1% Negative

2% Neutral

97% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 78

Process Workflow Designer

Low-Code Automation

Content Management

Permissions and Governance

In-App Automated Workflows

Process Library

Real-time Process Analysis

Collaboration

Process Automation Templates

External Application Data Connectors

Mobile Support

Vendor Capability Ratings

Average 78

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Low-Code Business Process Management - Enterprise

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Nintex Reviews

Harsha V.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Best on premises Automation tool

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Responsiveness Ease of use Low code options with classic forms More features in workflow Site level automation workflows

What is your favorite aspect of this product?

Intex community is ready to answer your questions

What do you dislike most about this product?

Upto a limit Intex is great but it is not integrated with all Microsoft tools

What recommendations would you give to someone considering this product?

If you like on premise go with Intex for business automation

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Efficient Service

Cons

Less Effective Service
Less Reliable
Less Performance Enhancing

Santhosh R.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Niche low code platform for rapid development

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex is a niche player in the no-code/low-code platform space. I've been using Nintex for over 8 years to boost my productivity and that of my clients. It enables easy workflow automation with a drag-and-drop interface and integrates seamlessly with popular applications like Microsoft 365 and Salesforce. I particularly appreciate Nintex Forms for its intuitive form-building capabilities, which facilitate rapid development.

What is your favorite aspect of this product?

Nintex Forms Workflows can have API endpoints - Enables some level of Microservices that can be used along with pro-code developments Intuitive workflow building and testing features

What do you dislike most about this product?

Depending on the use case, customisations can become challenging beyond a certain point. Additionally, cost can be an issue, if the licensing model is not carefully chosen. End users sometimes complicate workflows, which, if not managed correctly, can slow down the overall process.

What recommendations would you give to someone considering this product?

Nintex is effective when chosen to address appropriate levels of complexity and implemented correctly. User training and pilot project implementation with an expert can help accelerate ROI. In some scenarios, it complements other low-code tools like Power Platform and BPM tools such as Pega or Appian. Its main advantages are ease of use and rapid development, making it suitable for low to medium-complexity automation. It is also important to select the right licensing model and choose components such as Process Manager and/or Automation Cloud that best meet your needs.

Pros

Trustworthy
Fair
Continually Improving Product
Reliable

Erin G.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Great product for SharePoint on-prem forms & wf

Likeliness to Recommend

10 /10

What differentiates Nintex from other similar products?

They have always been the leader to enhance SharePoint forms and workflows. They understand and listen to their customers. Additionally, having been around for many years, there are many people/consultants who can support Nintex.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Price, but unknown comparisons as Nintex fit all of our requirements when others did not.

What recommendations would you give to someone considering this product?

Highly recommend. Support is top notch!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Nintex

What is Nintex?

Company Details

Need Assistance?

Awards & Recognition

Nintex Ratings

85 Likeliness to Recommend

2 Since last award

100 Plan to Renew

72 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Content Management Includes collaboration, check-in/check-out, and version control.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Enterprise

Nintex Reviews

Harsha V.

Best on premises Automation tool

Likeliness to Recommend

Pros

Cons

Santhosh R.

Niche low code platform for rapid development

Likeliness to Recommend

Pros

Erin G.

Great product for SharePoint on-prem forms & wf

Likeliness to Recommend

Pros

Most Popular Nintex Comparisons

Salesforce Flow

Microsoft Power Apps

OutSystems

ServiceNow App Engine

Pega Low-Code BPM

Appian Low-Code Automation

Title

2
Since last award

4
Since last award

Feature Ratings

Process Workflow Designer

Low-Code Automation

Content Management

Permissions and Governance

In-App Automated Workflows

Process Library

Real-time Process Analysis

Collaboration

Process Automation Templates

External Application Data Connectors

Mobile Support

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support