Nintex Customer Reviews 2024

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Nintex

Composite Score

7.7 /10

CX Score

7.9 /10

27 Reviews Write a Review

What is Nintex?

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

Company Details

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Nintex Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nintex.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nintex?

2% Negative

3% Neutral

95% Positive

Pros

Respectful
Caring
Enables Productivity
Efficient Service

Feature Ratings

Average 81

Process Workflow Designer

Low-Code Automation

Content Management

In-App Automated Workflows

Process Library

Permissions and Governance

Real-time Process Analysis

Process Automation Templates

Collaboration

External Application Data Connectors

Mobile Support

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Data Integration

Nintex Reviews

Anderson S.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Provide an excellent low code platform

Likeliness to Recommend

7 /10

What differentiates Nintex from other similar products?

At the outset, the SharePoint integration offered the greatest capabilities, enabling any user to deploy their own workflows.

What is your favorite aspect of this product?

The forms designer offers a seamless integration with the workflow product, and now offers integration with a number of different tools.

What do you dislike most about this product?

The transition between on-premises and cloud workflows presented some complexities. In practice, it was necessary to rebuild all entries, workflows and forms.

What recommendations would you give to someone considering this product?

This tool is ideal for teams with limited technical expertise and a flexible, platform-agnostic approach.

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Cons

Charges for Enhancements

Greg G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Easy to use and offers features Microsoft cannot

Likeliness to Recommend

8 /10

What differentiates Nintex from other similar products?

Nintex offers features that no one else offers such as approval within an Email. Nintex is also very easy to use and learn

What is your favorite aspect of this product?

The approval processes are easier to use and deploy than anyone else's products.

What do you dislike most about this product?

Nintex pricing for the cloud is killing it as a viable product for organizations 100% in the cloud. As result, Nintex is becoming an on premise mainly used solution.

What recommendations would you give to someone considering this product?

Great for organizations that are on premise but not so good for 100% cloud-based organizations.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Santhosh R.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Niche low code platform for rapid development

Likeliness to Recommend

9 /10

What differentiates Nintex from other similar products?

Nintex is a niche player in the no-code/low-code platform space. I've been using Nintex for over 8 years to boost my productivity and that of my clients. It enables easy workflow automation with a drag-and-drop interface and integrates seamlessly with popular applications like Microsoft 365 and Salesforce. I particularly appreciate Nintex Forms for its intuitive form-building capabilities, which facilitate rapid development.

What is your favorite aspect of this product?

Nintex Forms Workflows can have API endpoints - Enables some level of Microservices that can be used along with pro-code developments Intuitive workflow building and testing features

What do you dislike most about this product?

Depending on the use case, customisations can become challenging beyond a certain point. Additionally, cost can be an issue, if the licensing model is not carefully chosen. End users sometimes complicate workflows, which, if not managed correctly, can slow down the overall process.

What recommendations would you give to someone considering this product?

Nintex is effective when chosen to address appropriate levels of complexity and implemented correctly. User training and pilot project implementation with an expert can help accelerate ROI. In some scenarios, it complements other low-code tools like Power Platform and BPM tools such as Pega or Appian. Its main advantages are ease of use and rapid development, making it suitable for low to medium-complexity automation. It is also important to select the right licensing model and choose components such as Process Manager and/or Automation Cloud that best meet your needs.

Pros

Trustworthy
Fair
Continually Improving Product
Reliable

How We Deliver

Nintex

What is Nintex?

Company Details

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Awards & Recognition

Nintex Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Nintex?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Content Management Includes collaboration, check-in/check-out, and version control.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Library A repository of documented processes which can be accessed for revision.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Nintex Reviews

Anderson S.

Provide an excellent low code platform

Likeliness to Recommend

Pros

Cons

Greg G.

Easy to use and offers features Microsoft cannot

Likeliness to Recommend

Pros

Santhosh R.

Niche low code platform for rapid development

Likeliness to Recommend

Pros

Most Popular Nintex Comparisons

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Plant an App

Title

1
Since last award

1
Since last award

Feature Ratings

Process Workflow Designer

Low-Code Automation

Content Management

In-App Automated Workflows

Process Library

Permissions and Governance

Real-time Process Analysis

Process Automation Templates

Collaboration

External Application Data Connectors

Mobile Support

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Data Integration