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NinjaOne SaaS Backup Logo Award Winner Product Badge
NinjaOne SaaS Backup Logo Award Winner Product Badge
Dropsuite, A NinjaOne Company

NinjaOne SaaS Backup

Composite Score
8.8 /10
CX Score
8.8 /10
Category
NinjaOne SaaS Backup
8.8 /10

What is NinjaOne SaaS Backup?

Unlike standalone tools, NinjaOne brings SaaS protection into the same console you use for day-to-day IT operations. Manage backup, archiving, and key identity data alongside patching, monitoring, and automation for fewer tools, faster response, and lower overhead.

Company Details


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Awards & Recognition

NinjaOne SaaS Backup won the following awards in the Email Backup category

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NinjaOne SaaS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne SaaS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne SaaS Backup?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Granular Restore

87

Backup Archiving

87

Security

86

Mailbox Backup Restore

86

Compliance

86

Legal Hold

85

Encryption

84

Support for Backup Types

84

Permissions Awareness

81

User self service

81

Media Support

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

76

NinjaOne SaaS Backup Reviews

Flora A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2023

User friendly product.

Likeliness to Recommend

8 /10

What differentiates NinjaOne SaaS Backup from other similar products?

It helps me to find and back up a very important message that I have deleted before.

What is your favorite aspect of this product?

It is easy to use, Even you haven't use it before, the navigation bar is user friendly.

What do you dislike most about this product?

I like Everything, if the price will be a little lower than it will be better

What recommendations would you give to someone considering this product?

Keep going.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Peter S.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Disaster recovery and easy data backup

Likeliness to Recommend

10 /10

What differentiates NinjaOne SaaS Backup from other similar products?

With a few clicks, DropSuite made the restore quite easy. In the two years that we have had this product in place, it has greatly facilitated our work as administrators and allowed us to fix problems much more quickly than we could have without DropSuite.

What is your favorite aspect of this product?

The team has done a fantastic job of assisting partner sales, doing onboarding, and helping us with our customers when there have been problems with the product because of a big backup database. The aspect that appeals to me the most is the possibility to adopt email archiving without having to upload a sizable number of old emails, making it simple and affordable.

What do you dislike most about this product?

Although there was some little uncertainty over the restoration options and techniques that were available due to the lack of communication and information prior to the updates, customer service, and support were once again very quick to address our needs. If I could make any suggestions, I'd say that improved end-user communication is needed before any changes are implemented.

What recommendations would you give to someone considering this product?

Do your research and make comparisons with others in the sector. By far, Dropsuite is the one that offers the best value for your money, in my opinion. It helped us feel less stressed and made our work go quickly and easily.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Derek M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Good product

Likeliness to Recommend

9 /10

What differentiates NinjaOne SaaS Backup from other similar products?

This is not a great deal of competition in the market.

What is your favorite aspect of this product?

It runs the backup when I am asleep. I do not have to wake up and make the backup run.

What do you dislike most about this product?

Cost, and frequency of payment.

What recommendations would you give to someone considering this product?

If you have no backup, use this product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Slower Product Innovation

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