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NinjaOne SaaS Backup Logo Award Winner Product Badge
NinjaOne SaaS Backup Logo Award Winner Product Badge
Dropsuite, A NinjaOne Company

NinjaOne SaaS Backup

Composite Score
8.8 /10
CX Score
8.8 /10
Category
NinjaOne SaaS Backup
8.8 /10

What is NinjaOne SaaS Backup?

Unlike standalone tools, NinjaOne brings SaaS protection into the same console you use for day-to-day IT operations. Manage backup, archiving, and key identity data alongside patching, monitoring, and automation for fewer tools, faster response, and lower overhead.

Company Details


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Awards & Recognition

NinjaOne SaaS Backup won the following awards in the Email Backup category

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NinjaOne SaaS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne SaaS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne SaaS Backup?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

87

Backup Archiving

86

Security

86

Mailbox Backup Restore

86

Compliance

85

Legal Hold

85

Encryption

84

Support for Backup Types

83

User self service

82

Permissions Awareness

81

Media Support

79

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

76

NinjaOne SaaS Backup Reviews

Jamie H.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2024

Very easy to use and fairly priced

Likeliness to Recommend

8 /10

What differentiates NinjaOne SaaS Backup from other similar products?

1. **Comprehensive Coverage**: - **Wide Platform Support**: Dropsuite supports a broad range of email platforms, including Microsoft 365, Google Workspace, and other IMAP/POP3 email services. This wide coverage allows businesses to use one backup solution across multiple platforms. - **Extended Data Protection**: Beyond email, Dropsuite also offers backup for other types of data, including contacts, calendars, tasks, and

What is your favorite aspect of this product?

My favorite aspect of Dropsuite Email Backup is its ease of use combined with powerful, granular restore options This combination is particularly valuable because it allows users, regardless of their technical expertise, to manage backups and perform restores efficiently and effectively. The intuitive interface simplifies the backup process, while the granular restore feature ensures that users can recover exactly what they need—whether it's a single email or an entire mailbox—without unnecessary complexity.

What do you dislike most about this product?

I cannot think of anything that I dislike about the product it is easy to use and does what is expected of it. We have had no issues/concerns it just works.

What recommendations would you give to someone considering this product?

Ensure that you are utilising all licenses and take the time to implement it try to get a good use of the features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Amazing product and great support team

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tony L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use but migration difficult

Likeliness to Recommend

9 /10

What differentiates NinjaOne SaaS Backup from other similar products?

Easier portal

What is your favorite aspect of this product?

The Portal

What do you dislike most about this product?

The migration steps are difficult when ingesting old backups

What recommendations would you give to someone considering this product?

Good product but don't migrate if you don't have to.

Pros

  • Trustworthy
  • Client's Interest First
  • Friendly Negotiation
  • Caring

Cons

  • Less Effective Service
  • Wastes Time

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