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NinjaOne SaaS Backup Logo Award Winner Product Badge
NinjaOne SaaS Backup Logo Award Winner Product Badge
Dropsuite, A NinjaOne Company

NinjaOne SaaS Backup

Composite Score
8.8 /10
CX Score
8.8 /10
Category
NinjaOne SaaS Backup
8.8 /10

What is NinjaOne SaaS Backup?

Unlike standalone tools, NinjaOne brings SaaS protection into the same console you use for day-to-day IT operations. Manage backup, archiving, and key identity data alongside patching, monitoring, and automation for fewer tools, faster response, and lower overhead.

Company Details


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Awards & Recognition

NinjaOne SaaS Backup won the following awards in the Email Backup category

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NinjaOne SaaS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NinjaOne SaaS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NinjaOne SaaS Backup?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Trustworthy
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Granular Restore

87

Backup Archiving

86

Security

86

Mailbox Backup Restore

86

Compliance

85

Legal Hold

85

Encryption

84

Support for Backup Types

83

User self service

82

Permissions Awareness

81

Media Support

79

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

76

NinjaOne SaaS Backup Reviews

Sanket S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

A Reliable SaaS Backup Solution

Likeliness to Recommend

9 /10

What differentiates NinjaOne SaaS Backup from other similar products?

What sets NinjaOne SaaS Backup apart for me is how easy it is to deploy and manage. The interface is clean, backups run automatically without much intervention, and restoring individual emails or files is quick and straightforward. I also like that everything is managed from a single console, which reduces the time spent switching between different tools. Overall, it has been reliable, easy for our team to work with, and has simplified our day-to-day backup administration.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to manage. The setup was simple, backups run automatically, and restoring individual emails or files takes only a few clicks. It saves time, requires very little maintenance, and having everything available from one dashboard makes daily administration much more convenient.

What do you dislike most about this product?

Overall, I haven’t had any major issues, but I would like to see more detailed reporting and support for additional SaaS applications. Pricing could also be a little more transparent, especially when planning for future growth.

What recommendations would you give to someone considering this product?

I would recommend trying the product with a pilot deployment first to see how it fits your environment. Review the backup and retention policies carefully, test the restore process before going live, and compare the licensing with your long-term requirements. If you’re already using NinjaOne, the integration makes management much easier.

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Rupesh M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Reliable cloud based backup product

Likeliness to Recommend

8 /10

What differentiates NinjaOne SaaS Backup from other similar products?

Its cloud to cloud SaaS back functionality keeps it ahead from its competitors.

What is your favorite aspect of this product?

User friendly interface and unlimited storage/retention.

What do you dislike most about this product?

Limited customization capabilities and some replication issues.

What recommendations would you give to someone considering this product?

A good and recommended product for its automation and a reliable experience.

Pros

  • Saves Time
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Geetanand sagar E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Apr 2025

Amazing product for email backup

Likeliness to Recommend

10 /10

What differentiates NinjaOne SaaS Backup from other similar products?

Dropsuite Email Backup stands out for its ease of use, affordable pricing, automated backups, and compliance support. It also offers unlimited storage and retention, which many competitors limit.

What is your favorite aspect of this product?

My favorite aspect of Dropsuite Email Backup is its automated, unlimited backups, which make protecting data effortless and worry-free.

What do you dislike most about this product?

The main drawback is that it lacks advanced customization options, which might limit control for power users or large enterprises

What recommendations would you give to someone considering this product?

Try the free trial, check if it works with your email, make sure it meets your needs, and compare prices with others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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