What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Efficient Service
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Application Request Tracing
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Code Performance Monitoring
Application Discovery
Error Reporting
Non-Commodity Operating Systems
Enterprise Cloud Platform Support
Server Monitoring
Synthetic Monitoring (RUM)
Vendor Capability Ratings
Ease of Customization
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
New Relic Reviews
Kanika D.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best Choice for APM in Market.
Likeliness to Recommend
What differentiates New Relic from other similar products?
New relic has Many features like APM, browser, Policies which are quite good in the term than any other tool in the market. New Relic Infrastructure feature
What is your favorite aspect of this product?
I like APM the most about New Relic. New Relic is known for its APM capabilities. The insights it offers helps in business growth.
What do you dislike most about this product?
No, I absolutely love this project.
What recommendations would you give to someone considering this product?
I would say that someone who is new to New Relic should go through its documentation as it becomes tough for a layman to use the advanced features of New Relic
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
Rishab S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Geart All in one Observability Tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
Great UI/UX Transparent Pricing Models 700+ OOB integrations
What is your favorite aspect of this product?
Great Build in features for all your Observability needs
What do you dislike most about this product?
Some if the premium features require Data Plus Upgrade
What recommendations would you give to someone considering this product?
Great tool with a smooth Learning curve and great Features to fulfill your need to achieve your goals.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Deepak K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
NewRelic: Best Observability Tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
It has a wide range of integrations with different open source tools, As compare to others its UI is more easy to use and it has few built in dashboards and also it supports custom visualization.
What is your favorite aspect of this product?
I mostly like its integration with Clouds like AWS, Azure, and GCP because it supports Terraform for the integration process. Because of this we can easily integrate the cloud environment within few seconds.
What do you dislike most about this product?
As of now nothing but sometimes i found that because of glitch, we are unable to get the data.
What recommendations would you give to someone considering this product?
It is the best observability tool as compare to others like in costing, performance, monitoring etc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
