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MakeMyTrip

myBiz

Composite Score
7.5 /10
CX Score
7.7 /10
Category
myBiz
7.5 /10

What is myBiz?

MakeMyTrip for Business is a one-stop travel management solution for all business travel needs of micro, mid, & large-sized organisations.

Company Details


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myBiz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on myBiz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love myBiz?

3% Negative
5% Neutral
92% Positive

Pros

  • Trustworthy
  • Includes Product Enhancements
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 77

Travel and Accommodation Booking

81

Notifications/Alerts/Updates

80

Expense Management

75

Itinerary Management

74

Mobile

74

Bank/Credit Card Integration

74

Policy Configuration/Implementation

73

Self-Service

72

Savings Optimization

71

Rate Tracking

70

AI Driven Personalization

70

Vendor Capability Ratings

Average 72

Ease of Implementation

77

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

73

Vendor Support

73

Business Value Created

72

Quality of Features

72

Availability and Quality of Training

71

Breadth of Features

71

Ease of Data Integration

70

Ease of Customization

69

Ease of IT Administration

69

myBiz Reviews

Avradeep B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use

Likeliness to Recommend

6 /10

What differentiates myBiz from other similar products?

GST invoice

What is your favorite aspect of this product?

GST Invoice

What do you dislike most about this product?

Price sometime high and difficult to add other person name

What recommendations would you give to someone considering this product?

Need upgrade more

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Wastes Time
  • Less Transparent

Tarun V.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

I recommend to all business travellers MyBiz.

Likeliness to Recommend

9 /10

What differentiates myBiz from other similar products?

It’s really help to book good properties with actually ratings from real users, also it’s help us to get GST invoice easily.

What is your favorite aspect of this product?

Good property suggestions based on location.

What do you dislike most about this product?

Almost everything is good, but i have noticed that if we use Normal mode instead of myBiz in same app, there are loots of offers are available in normal mode, i think they also provide same offers for MyBiz users.

What recommendations would you give to someone considering this product?

If you’re business users, then this is best app to manage your stays while you’re on business travel.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vishwjeet N.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use with good price offers

Likeliness to Recommend

8 /10

What differentiates myBiz from other similar products?

Easy to use and able to manage all travel expenses at one place

What is your favorite aspect of this product?

Travel expense available at one place

What do you dislike most about this product?

Not anything like that

What recommendations would you give to someone considering this product?

Easy to access & manage all booking at one place at best available price

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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