What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
90 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Screen Sharing
Role-Based Access
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great for teamwork collaborative projects, Costly
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Security Protects
- Performance Enhancing
Cons
- Less Generous
Vijayraj H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Nice tool for visual storytelling!
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural integrates well with different apps of microsoft and It also allows to integrate with JIRA which makes easier and smooth collaboration between devs and designers
What is your favorite aspect of this product?
Application interface is a visual treat to watch ^_^ . I personally like how boring things like flow charts ,information architecture and user journeys can look so aesthetically pleasing. I also want to highlight that being user of other white boarding tools. I hardly took minutes to get started with mural.
What do you dislike most about this product?
Does not allow customisations to be done on templates unlike there competitors like miro
What recommendations would you give to someone considering this product?
I would recommend mural to large/mid size companies and would recommend having business pan. This would help make ideation phase much smoother and worthwhile
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Manoj M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Initial Implementation
Submitted Jan 2024
One versatile software for collaboration.
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural is a featured packed software for collaborating as a team. Mural is the only software which can be directly shared to a display/screen located anywhere (display must be connected to the server). The access controls are great. I have used Mural for many mindmapping, brainstorming sessions and always I was amazed with the results. Votings can be done flawlessly. I'd suggest mural as an alternative for all the other whiteboarding softwares in the market.
What is your favorite aspect of this product?
Voting, Creating outlines withing outlines, infinite canvas, ease of use, creating rooms, organizing the murals, exporting them as pdf, csv. These are the features, that I like the most.
What do you dislike most about this product?
I found few bugs while using Mural, where I couldn't add an outline, then I posted a question in the community, then it was fixed within a week of time.
What recommendations would you give to someone considering this product?
I'd say that this is a go to product for whiteboard users, teams looking for a software to collaborate with each other.
Pros
- Performance Enhancing
- Trustworthy
- Inspires Innovation
- Saves Time