What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Caring
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates
Facilitator Functions
Integration With Productivity Tools
Collaboration
Infinite Canvas
Annotation
Surveys and Polling
Screen Sharing
Sticky Notes
Role-Based Access
Multimedia Content
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
MURAL Reviews
Tristan P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Mural – A Visual Collaboration Gem
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural differentiates itself with its deep focus on structured brainstorming, offering pre-made templates for various use cases like design thinking, project planning, and agile workflows.
What is your favorite aspect of this product?
The sticky notes, diagramming tools, and voting features make brainstorming sessions far more interactive than traditional calls or emails.
What do you dislike most about this product?
The only real drawback is that while Mural is great for freeform ideation, it’s not always the best for structured workflows.
What recommendations would you give to someone considering this product?
I’d say go for it if your team thrives on visual collaboration. It’s a fantastic tool for brainstorming and strategy sessions, but you may need an additional project management tool to track execution afterward
Pros
- Trustworthy
- Effective Service
- Caring
- Client's Interest First
Brooke B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Great for internal and external collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
Super easy to use, intuitive design, makes collaboration easy
What is your favorite aspect of this product?
The ability to lead dynamic white board sessions virtually
What do you dislike most about this product?
The premium version is a bit confusing when logging into workspaces -- have had some boards get stored in the wrong area and it impacted team events
What recommendations would you give to someone considering this product?
Do the free tutorials, they're helpful
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
Winni H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Simplicity of use
Likeliness to Recommend
What differentiates MURAL from other similar products?
Ample storage options. Flexible prices and plans.
What is your favorite aspect of this product?
Whiteboards support many file types
What do you dislike most about this product?
I can't create graphs and tables.
What recommendations would you give to someone considering this product?
Extensive list of file types you can upload and add to your canvas. Slack is also a direct tool with which you can collaborate, collect data, etc. while using MURAL.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
