What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
90 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Screen Sharing
Role-Based Access
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Jasrah ..
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Great for Collaboration, Needs Better Tools
Likeliness to Recommend
What differentiates MURAL from other similar products?
MURAL differentiates itself with its highly intuitive, visual collaboration interface, extensive library of templates, and strong emphasis on creative brainstorming and design thinking. Its user-friendly drag-and-drop functionality and real-time collaboration features make it particularly effective for remote and hybrid teams.
What is your favorite aspect of this product?
My favorite aspect of MURAL is its intuitive drag-and-drop interface, which makes brainstorming and visual collaboration easy and engaging.
What do you dislike most about this product?
I dislike the lack of integrated real-time audio or video chat features, which can hinder seamless team communication during collaborative session
What recommendations would you give to someone considering this product?
I recommend taking advantage of MURAL's extensive templates and collaboration tools for effective brainstorming. However, be prepared to use external communication tools for audio or video calls during sessions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Trevor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Many integration options
Likeliness to Recommend
What differentiates MURAL from other similar products?
Stability, connectivity and many integration options unlike other similar tools that offer a disappointingly short list.
What is your favorite aspect of this product?
Intuitive UI/UX, stability, easy connectivity and compatibility with many integration options including Airtable, Asana, Dropbox Business, Google Drive, Microsoft Excel, etc.
What do you dislike most about this product?
I definitely like MURAL, it works very well unlike the rest.
What recommendations would you give to someone considering this product?
Good options and easy-to-use functions, combines aspects of diagramming and good collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ekta S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Aesthetic and easy to use!
Likeliness to Recommend
What differentiates MURAL from other similar products?
I love that mural ability to hide or broadcast user name while collaborating. Its useful whenever we are gathering anonymous feedback. I have not observed this feature anywhere else
What is your favorite aspect of this product?
It has private mode. Mural also has summon feature to force follow everyone. Application overall has great user experience and requires minimal learning curve
What do you dislike most about this product?
nothing as of now
What recommendations would you give to someone considering this product?
Product is very easy to use and works well with teams who often like to collaborate. This will be really useful for product teams and design teams. The visual aspect of the app is quite nice and eye pleasing
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity