What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Multi-Channel Distribution
Data Analysis and Visualization
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
The product is great and works perfectly.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Bolatito T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Very useful for my surveying needs.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Surveymonnkey collector types feature differentiates it from similar products. Surveymoney collector gives me access to a variety of channels through which my surveys can be shared conveniently with target respondents. From sharing links to my surveys through web links to emailing links to target individuals , embedding surveys on web pages or even leveraging on Surveymonkeys Target audience to reach a large demographic for my surveys ,made up of people in Surveymonkeys own professional network contacts. Surveymonkey collector types expands the reach of my surveys.
What is your favorite aspect of this product?
The availability of out-of-the-box survey templates for users , is the area where I believe Surveymonkey most excels. Surveymonkey templates serve as a springboard to setup our surveys in as little time as possible, without compromising on the quality of our Survey templates
What do you dislike most about this product?
The absence of a captcha challenge for anyone responding to my surveymonkey surveys , is what I dislike about the platform. The absence of a captcha challenge or other form of verification feature to vett survey respondents, leaves surveys exposed to robot manipulations, especially for large scale survey campaigns.
What recommendations would you give to someone considering this product?
Surveymonkey's uptime and its ability to work fine regardless of the number of respondents accessing our surveys, makes it a reliable surveying tool in terms of scalability.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Sai G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Simple and easy survey tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is very simple and easy to use software. Anyone can learn it quickly and design a survey. Mainly used for simple surveys only.
What is your favorite aspect of this product?
Simplicity of the tool, which can be understood very easily.
What do you dislike most about this product?
A lot of customization is not possible when they are complicated requirements from client.
What recommendations would you give to someone considering this product?
If you are looking to create simple surveys without much coding, then go for it.
Pros
- Reliable
- Trustworthy
- Fair
- Client's Interest First
