What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Jack R.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Best of the Best
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
You can find thousands of survey creating solutions out there, but none will be able to provide you with the same outcome as SurveyMonkey.
What is your favorite aspect of this product?
After trying several other products that say that they offer a similar solution, I came back to SurveyMonkey because they have the simplest yet most elegant survey builder that will allow you to use your own company branding while designing the survey.
What do you dislike most about this product?
The lack of template updates that SurveyMonkey offers is very slow, I suggest that they add more templates.
What recommendations would you give to someone considering this product?
I recommend that anyone looking for a survey building tool that will give you clear reports to use SurveyMonkey.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
Intuitive, clean management of surveys
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
patrick s.
- Role: Vendor Management
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2021
Great product with fantastic features
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
There are a lot of survey creators in the market, but surveymonkey stands out among the rest because they have worked very good on marketing themselves since the time they launched. They give you the option to create a free account that lets you test all the features and you can also continue using the free version but you will not be able to view and analyze the data you get and also you will not be able to use your own branding.
What is your favorite aspect of this product?
Being able to create a survey from scratch with the survey builder, without the need to have previous experience is one of the best features of surveymonkey. The cost of upgrading to a paid version is considered to be low compared to others, this gives surveymonkey an edge over others in my point of view.
What do you dislike most about this product?
As mentioned earlier, there are a lot of similar products in the market that deal with creating and managing survey and they are also good, but the surveymonkey always standout among the rest and this in my point of view is something that I dont like, since some of the other solutions might be as good or even better but since surveymonkey has been in the market for such a long time, everyone goes directly to using it without trying other solutions.
What recommendations would you give to someone considering this product?
I recommend to test all other similar products before making a purchase to make sure that you are going the right direction.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Inspires Innovation
