What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Multi-Channel Distribution
Data Analysis and Visualization
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Iryna P.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Apr 2022
SurveyMonkey - easy solution for questioning
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey enables us to create the professional surveys easily and one of the most helpful features is that allows us to filter the answers, it is very helpful especially in the surveys for the massive the audience. If you are small company or non-profit organization, for the surveys, you can easily use SurveyMonkey- free version. The features of the free version will cover your needs pretty well.
What is your favorite aspect of this product?
Multiple surveys are easy to do, to create and modify surveys are also easy. If there's some sort of issue or concern, any Surveymonkey user can get a support form support center which makes the things much easier. It offers different options for the types of the questions.The templates of Survey Monkey are completely customizable. With SurveyMonkey the users can fill the Survey even without internet access and in many cases it increases the number of the answers.
What do you dislike most about this product?
It would be better if SurveyMonkey offers more design features in free version, since they are limited. The app version could be improved as well. The paid version can offer more features, personally I find the price a little expensive.
What recommendations would you give to someone considering this product?
It is an easy-to-use survey tool that you can use in your thesis or if you want to get feedback from your students at school. Although there are limitations to the use of user models, SurveyMonkey is an application that will adequately meet your needs in your survey studies.
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Continually Improving Product
Cons
- Wastes Time
Tigran P.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2022
Fantastic product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
In my humble opinion Survey Monkey is the best questionnaire creating app in the market. Not only it has the best customization, but also it has a huge collection of templates which can be used to make the process of creating surveys much more enjoyable.
What is your favorite aspect of this product?
Customization is fantastic. There are many available templates in the Survey Monkey. It allows you to analyze the data that you collected using various tools and methods. Last but not least it is very easy to use.
What do you dislike most about this product?
Honestly it one of my favorite products in the entire market and I like everything related to Survey Monkey
What recommendations would you give to someone considering this product?
I would definitely recommend buying and using this product
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Fantastic - love the customization here
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
