What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Multi-Channel Distribution
Data Analysis and Visualization
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Cait V.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Apr 2022
One of many
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Collaboration for the price
What is your favorite aspect of this product?
Quality of product
What do you dislike most about this product?
Expensive for limited use
What recommendations would you give to someone considering this product?
Evaluate how much you need to use it
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Cons
- Commodity Features
- Less Generous
- Less Transparent
Line C.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
Viable option to conduct big survey & questionaire
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is easy to use and highly customisable. very much popular amongst other voice of the customer tools It can shared with a larger audience and it generates useful graphs which can used in the presentation for further study
What is your favorite aspect of this product?
Easy to send and seamless integration with our CRM its user interface is nice huge variety of templates and not so complicated to create surveys or questionnaires.
What do you dislike most about this product?
not so appealing and colourful lacks intuitiveness doesn't provide full width on mobiles
What recommendations would you give to someone considering this product?
SurveyMonkey is the most reliable and accurate way to conduct surveys. It saves a lot of time and increases your productivity.
Pros
- Effective Service
- Saves Time
- Security Protects
- Reliable
Supriya S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Good software for surveys and collecting feedback
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Surveymonkey is quite popular and offers more choice of questions when compared to google forms.
What is your favorite aspect of this product?
It is extremely easy to use and friendly and at the same time offers a huge selection of templates and questions which makes faster to design a survey.
What do you dislike most about this product?
It is not so appealing on mobile and many times you lack the full view of the survey.
What recommendations would you give to someone considering this product?
Surveymonkey is an amazing tool and offers deeper insight and analytics to the responses answered by your audience. In my opinion, it is best suited for organisations that conduct a lot of surveys.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing