What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Kevin O.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and fun to take surveys on, 10/10
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I feel like survey monkeys is a lot easier to use, less hassle no doubt
What is your favorite aspect of this product?
The simple questions in surveymonkey along with the user inferface
What do you dislike most about this product?
Nothing too much really, I feel like it 's a really good product in terms of surveys
What recommendations would you give to someone considering this product?
Buy it or take surveys on it, it's definitely worth it
Pros
- Caring
- Saves Time
- Includes Product Enhancements
- Continually Improving Product
Cons
- Vendor Friendly Policies
Samantha S.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2023
This is the cleanest and most efficient product!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is the cleanest and most efficient survey platform I have ever used and love it.
What is your favorite aspect of this product?
I love that it is so clean and easy to use. It doesn't take a ton of time which is important because we are super busy!
What do you dislike most about this product?
Nothing I dislike!!
What recommendations would you give to someone considering this product?
Don't look elsewhere. SurveyMonkey has literally anything and everything you need in a survey platform.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Kristi J.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2023
Super productive and adaptable
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Other platforms are great for creating surveys, but this one transports us to a fantastical realm where we are supplied with cutting-edge surveillance features so we can tailor the respondent experience and cutting-edge analytics to analyze their feedback in real-time. SurveyMonkey tool is extremely easy to use and backed with a wonderful user experience.
What is your favorite aspect of this product?
With the help of SurveyMonkey, we may create, send, and analyze surveys in a manner that is far too speedy and creative for simple field-picking operations. We can use the application on mobile to send surveys and view survey results in thanks to its amazing mobile functionality. SurveyMonkey helps us reduce data skew and complete work quickly by leveraging topic, pages, chunk, and order variety.
What do you dislike most about this product?
At first, we simply thought that we had made a poor choice because it always provided the exact opposite of what we needed and we weren't aware of how to accomplish it more effectively. It took some time before we came to the conclusion that perhaps the dilemma is connected to the goals we have, the statistics we actively sought, and the concerns we attempt to resolve for people. Their staff then assisted me in achieving the desired level of simplicity and post-employment. And just now, it is shining on our company.
What recommendations would you give to someone considering this product?
The best option is SurveyMonkey, I've even been used to collecting precise and valuable customer feedback. The win-win is that it also offers the smartest analytics, allowing us to directly extract the value from survey responses without testing and analyzing them on other platforms, which ultimately boosts productivity and enhances decision-making.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
