This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Mixpanel Logo
Mixpanel Logo
Mixpanel

Mixpanel

Composite Score
7.7 /10
CX Score
8.1 /10

What is Mixpanel?

Mixpanel's event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Mixpanel won the following awards in the Product Analytics category

Filter By

Mixpanel Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mixpanel.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mixpanel?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Respectful

Feature Ratings

Average 79

Device and Browser Analytics

88

Data Integrity

84

Audience Segmentation

82

API Framework

81

Conversion Analysis

80

Analytics and Reporting

80

Data Management

80

Data Warehousing

80

Marketing Analytics

80

Data Analysis and Survey Function

79

Mobile Functionality

75

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Quality of Features

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Business Value Created

83

Usability and Intuitiveness

82

Vendor Support

80

Ease of Data Integration

80

Ease of IT Administration

79

Availability and Quality of Training

78

Ease of Customization

75

Mixpanel Reviews

Sushant K.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product for startups in terms of ROI

Likeliness to Recommend

9 /10

What differentiates Mixpanel from other similar products?

Pricing is decent when it comes to deciding from available options.

What is your favorite aspect of this product?

Funnel analytics.

What do you dislike most about this product?

Customer Segmentation - Ability to create/save different segmentation and drill down the conversion analytics for a specific segment.

What recommendations would you give to someone considering this product?

If you are looking for simple product analytics and do not have $$$$ to spend then Mixpanel is a very good choice under this price segment. Mixpanel also has a startup program that you can consider if you are just starting out.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Slower Product Innovation

Cristiano A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

The SUPER Mixpanel

Likeliness to Recommend

10 /10

What differentiates Mixpanel from other similar products?

I don't know what my professional would be without Mixpanel. An amazing tool that allows me to understand what happens in the entire system, analyzing the user and their needs, thus developing better tools for a better user experience.

What is your favorite aspect of this product?

The filters and layers I can get into the system. With this, I can get the best data for decision-making by my company's product team

What do you dislike most about this product?

Some forms of filtering are very complex and difficult to understand. It would take more high-level learning to use professional filters within the system.

What recommendations would you give to someone considering this product?

Understand the vast majority of features that Mixpanel offers, as the range of features is quite large.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

MIGUEL ANGEL M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Mixpanel grat option

Likeliness to Recommend

9 /10

What differentiates Mixpanel from other similar products?

easy usage and no complicated

What is your favorite aspect of this product?

the interface to used

What do you dislike most about this product?

need more option to compete with google

What recommendations would you give to someone considering this product?

integration more mobile feature and new languages

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

Most Popular Mixpanel Comparisons