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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
94%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

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1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

85

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Amanda D.

  • Role: C-Level
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great feature for teams already using Invision

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

It's already integrated into the Invision workflow

What is your favorite aspect of this product?

simultaneous collaboration

What do you dislike most about this product?

one ends up doubling up on a lot of work and it's hard for stakeholders to remember where they made comments

What recommendations would you give to someone considering this product?

there's actually a lot of other similar tools on the market now, including Miro, with very powerful features for the 'lay person' if you are thinking about integrating more non-designers into the design process

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Vendor's Interest First
  • Under Delivered

Mariano G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Awesome tool for remote collaboration!

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

The best of Miro is its ease of customization and power to quickly get the points across, working collaboratively with product folks and stakeholders. Users can join boards and projects together and draft requirements, wireframes, and more.

What is your favorite aspect of this product?

I use it a lot for wireframing, quick brainstorming, and even research tracking and documenting.

What do you dislike most about this product?

It might be somewhat overwhelming to new users as it has many interesting features, that are often times not really needed to be available to everyone.

What recommendations would you give to someone considering this product?

Try it out in their free versions first, see if it's a good fit. Talk to your main users and see their recommendations. There are other very good alternatives also available.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dallas J.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Amazing product!

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I have been a Lucid Chart user for a few years now, Miro is much better in all the features and sharing aspects. Love using it for quarterly planning, team meetings, and flowcharts.

What is your favorite aspect of this product?

Ability to vote on items from teams. Helps so much with priority setting. Online training is also very good.

What do you dislike most about this product?

Nothing to note

What recommendations would you give to someone considering this product?

I find it is helpful if everyone is using it, not just a team member or two. Helps when everyone is a user.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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