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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Emily B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

It serves as a huddle board for our meetings

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is a powerful and simple tool that has helped my cross country squad tremendously. Because with Miro, we are able to collaborate remotely and quickly generate graphics that clarify our ideas. In order to clearly and efficiently diagram our team's approach, we used Miro. Because of its adaptability, Miro has also acted as the team's primary means of management. Miro has completely altered our group's capacity for productive brainstorming and joint effort.

What is your favorite aspect of this product?

To effectively work with groups, it is helpful to have access to a virtual whiteboard. User flowcharts and decision tree diagrams are two such examples. Excellent for making an organizational chart or designing a campaign using a database of social media assets. It's also simple to export sections of the working board to show them to those who aren't using Miro.

What do you dislike most about this product?

On rare occasions, slides fail to fully load and remain pixelated, while on other occasions, the preview of an Excel sheet displays an incomprehensible data point from a different page. The board's object and content movement is a little clumsy and not very fluid.

What recommendations would you give to someone considering this product?

It functions best in an active setting where a large number of individuals often add and/or update information from a distance. If the message boards are kept up, Miro is a fantastic way to get an overview of what's happening in the world right now. If a coworker needs a way to coordinate efforts across departments, Miro is an excellent option.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy to use and good ideation space

Likeliness to Recommend

7 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Cons

  • Less Effective Service
  • Less Caring
  • Security Frustrates

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for developing ideas from start to finish

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We like to utilize it for user research: instead of employing complex tools for analysis, we want to keep things simple. Miro enables us to show several concepts on a single board. The photographs do not have to be closely related or put in a certain order. All schematics are free to be inspected, debated, updated, and expanded upon. Tracking changes on one dashboard is significantly easier with Miro than tracking updates to several papers.

What is your favorite aspect of this product?

I enjoy the group meeting aspects such as voting with music, Miro invites you to express yourself visually, we communicate concepts with words by default written and verbal. When attempting to reduce uncertainty from a somewhat well-understood issue, words can be useful. A visual image/representation, on the other hand, may be more helpful in the early phases of a concept brainstorming. Very swiftly conveys the substance of an idea, request that the viewer explain the subject in their own terms. It does not bombard the viewer with unnecessary information, Miro permits him to utilize words but he adds the most value when he limits their use.

What do you dislike most about this product?

When there are really large tables, things can become a little slow, although this does not happen very often. I'd also like it if you could make a 'espejo' mark that could be placed on other tables and updated'magically' on other tables. Comments/retroalimentación throughout the creation process are not always useful. They have the potential to stall the creative process and turn it into an error-correction exercise. There may be a function that allows you to disable this "movement-tracker".

What recommendations would you give to someone considering this product?

Establish and implement a proper organizational system from the start if you are a huge organization. It is not intended to replace other products you may be using, such as word processors, spreadsheets, and presentations. However, it is a highly efficient technique to summarize topics that may be scattered over several publications and bring them together in one location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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