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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Angelica J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Superb method of elucidating concepts graphically

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

With the use of sticky notes, we can record every idea during brainstorming meetings and then put the pieces together to implement the plan. Unlike other software, the Marketing and Customer Engagement departments utilize Miro for various tasks. Miro facilitates group harmony by ensuring all members are on the same wavelength.

What is your favorite aspect of this product?

I like that when combined with the real-time collaboration features, the board's sophisticated capabilities for creating links between items on the board are unbeatable. When working together as a group, this becomes a breeze. It's so simple to use that it can quickly grow from random ideas into a project or set of carefully structured and planned actions. Miro serves as a cheap method for me to assess research data.

What do you dislike most about this product?

Although there are plenty to pick from, it might be challenging to zero in on the exact template I need due to the abundance of options. The lack of an offline mode is the biggest drawback, although there aren't many of them. There should have been a method to restrict who might use our free account before we were paid for a dozen or so more seats.

What recommendations would you give to someone considering this product?

Miro facilitates better teamwork and the sharing of ideas by allowing users to easily modify the interface and arrange the layout of their workflows and wireframes in a way that suits their needs. Attempt it out. Since Miro provides a clear flow through which the team can begin executing tasks, I believe he would be an excellent addition to your group. Miro is the best app to use if you want to work on a creative project with others.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Angela P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Powerful online collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I prefer using online whiteboard tools to illustrate and express my thoughts rather than using conventional approaches and providing formal documentation to get a shared understanding. The primary advantage is being able to build a process map and color code it so that specific items stick out for my clients. This way, we can communicate in real time. makes a fantastic diagram that the whole project team may use. Instead of holding a formal meeting, I like to utilize Miro to direct people in a methodical approach to a topic. Having a library of templates where I can discover tested procedures and workflows is helpful in this regard.

What is your favorite aspect of this product?

being able to design process maps for my projects so that I can explain to my clients the procedures that are being used now and in the future. Additionally, I appreciate that you may publish whatever you want and add your own comments. The templates are also really useful depending on the project you're working on. I can add emojis, icons, pre-made artwork, sticky notes, and more. Using this tool makes me feel highly expressive and never constrained. In reality, I've found a wide variety of frameworks that I may utilize to communicate and reach a consensus with customers and colleagues.

What do you dislike most about this product?

Nothing about Miro bothers me; the entire platform functions flawlessly. The customer service staff is very excellent and fast to address any questions.

What recommendations would you give to someone considering this product?

If you work in the project management industry, I would suggest this product. My clients like it, and I have found it to be tremendously helpful for many of my tasks. Make sure to check out Miroverse. You'll no doubt discover some useful concepts and strategies to raise your game.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Melissa B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Collaborative Tool that is easy to use

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro aids in the prioritizing and coordination of product development. As a presenting tool, it's fast and dirty. The more time and effort I put into planning a meeting with Miro, the more productive it is. With Miro, I'm able to work with clients at a distance. With this application, I'm able to conduct Agile seminars and training sessions in an interactive classroom setting with remote customers or even in a lockdown.

What is your favorite aspect of this product?

I found the ideation room to be a great place to collaborate with my time. It's also extremely user-friendly, making it accessible even to those who aren't tech-savvy. It's simple to view, share, and contribute on the diagram of ideas and flow.

What do you dislike most about this product?

Even while Miro offers a useful function for gathering feedback, you can't export that feedback to Excel for further analysis. Asynchronous voting would be a lot easier if Miro permitted simultaneous polls. Only one poll may be open at a time, and it can only be open for up to 99 hours.

What recommendations would you give to someone considering this product?

Some technologies made it difficult to interact, but in Miro, board members and stakeholders may work together in a way that facilitates design thinking and mind mapping as part of the product design process. The finest feature of Miro is the ability to collaborate online in real time. In this post-covid context, no other tool I'm aware of can show all of the other collaborators' cursors, provide easy sharing choices for view/edit modes, or support sophisticated workshops.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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