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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Matt L.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Meetings at home as if you were in the office

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

My team and I did not receive any sort of formal instruction on how to use Miro, so everything we do with it is based on trial and error. I will admit that it took some getting used to, but now that we're past the learning curve, Miro is really starting to show its worth.

What is your favorite aspect of this product?

To avoid being overwhelmed by a lack of communication, we utilize miro for our daily scrum meetings because of the ease with which we can move post-its and because of its interaction with Jira.

What do you dislike most about this product?

When utilizing the "move camera" option, I frequently click the left mouse button instead of the right. You can create these rapid links to specific parts of the board by adding markings. People who aren't familiar with the UI may find it intimidating.

What recommendations would you give to someone considering this product?

Our normal sessions without Miro had absolutely no communication, so we had to search for ways to improve the effectiveness of our meetings in light of the epidemic. Miro has been a great tool for doing just that.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Soham M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

One of the best collaboration tool.

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Cross-team collaboration at its best.

What is your favorite aspect of this product?

Ease of use and zero onboarding time.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Just get it and use it. You will absolutely love it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Altruistic

Gustavo L.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Miró is a program with excellent functions."

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It's unique in that it gives me all the freedom I need to publicly display and gradually refine my ideas, unlike any competing application. In addition, the community-created templates are a great resource, and new ones are always being added.

What is your favorite aspect of this product?

Simple to get started with and understand the basics. The functionality is continually evolving and updating. Play space with a massive whiteboard. Features like Document Sharing and Team Chat are great for distributed teams.

What do you dislike most about this product?

There have been some usability enhancements to tables recently, so possibly they are a feature that is being prioritized for future development. New hires are difficult to deal with. They can't make changes to the boards until they've been given an account, which might take some time in a huge company.

What recommendations would you give to someone considering this product?

The combination of useful features found in this software makes it my top choice. It's great that I can just drag and drop subsystems around on a diagram and Miro will make sure everything lines up perfectly.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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