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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
94%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

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1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

90

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

83

Surveys and Polling

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

81

Vendor Support

78

Miro Reviews

Nadia S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Not very intuitive

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Not quite sure, we switched to figjam since it is easier to use

What is your favorite aspect of this product?

Innovative and cool new features

What do you dislike most about this product?

Nothing easy to use, it is hard for new users to know how to use

What recommendations would you give to someone considering this product?

Probably try the free features first, it is not very intuitive so it could be hard to implement

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Helen T.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Freehand Review

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Canvases can be shared with visitors without granting them the ability to modify them. Because Freehand keeps a history of your work, you may easily access earlier versions.

What is your favorite aspect of this product?

I can invite anybody to my freehand on InVision, so we can all work together in a collaborative whiteboard environment. As a tool for ideas, it works well. Integrating it with other goods is also an option.

What do you dislike most about this product?

It sometimes becomes tedious while working on big canvases.

What recommendations would you give to someone considering this product?

Teams and groups may benefit from Freehand by InVision's collaborative whiteboard environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joshua H.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Good features, but harder to use than Figjam

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Really good work templates - better than Figjam from experience

What is your favorite aspect of this product?

Templates are powerful and useful

What do you dislike most about this product?

Usability in general for the canvas. It feels clunky and unintuitive.

What recommendations would you give to someone considering this product?

Look at Figjam instead

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

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