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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Albert A.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Really Beneficial for most of the flowchart needs

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

For both small and large remote teams, Miro is one of the most well-liked visual collaboration tools. I find it really helpful for ideation, leading group sessions, training, and visually presenting data. It is incredibly easy to use and fits perfectly with our office environment. One of its distinguishing features is that our supervisors can limit who can visit and share a certain board.

What is your favorite aspect of this product?

The strength of Miro is that it provides a broad range of distinctive features and a virtual whiteboard for open discussion and planning. No idea is misplaced, forgotten, or concealed from view thanks to the Miro system. We can simply plan, layout, and check the status of the project as well as track client journeys thanks to storyboarding and other excellent collaboration tools.

What do you dislike most about this product?

Whenever we try to use and access multiple layers at the same time, the layers suddenly disappear, and we become overwhelmed with the data. Additionally, mistakes are frequently made if we insert the wrong tag or choose an option that is insufficient or unsuitable for our use case.

What recommendations would you give to someone considering this product?

It is not just a whiteboard program. It functions as a comprehensive project management system that provides a centralized setting for teamwork and task administration. Miro Software is a perfect fit for small, medium-sized as well as established enterprises. It joins cross-functional parties and provides a stage for idea exchange and idea collaboration.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Collaboration tool, improves productivity.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We are addressing the demand for consumers to exchange tangible material in order to co-create solutions and make speedy judgments. Miro is critical to our creative team's ability to swiftly communicate ideas, plan projects, develop concepts, and test and mold them with end users. We address the issue of having many individuals working on the same notion remotely and in real time. The pointer allows us to know who is looking at what item, making working remotely quite comfortable. Miro assists with the user-centered design process, from research synthesis and assumption mapping to prototype feedback.

What is your favorite aspect of this product?

Miro is simple to learn and use, making it excellent for team members that use it occasionally. It is also very versatile, as it is a digital whiteboard. It does all of the design and product management tasks that PowerPoint and Excel used to handle. It's simple to use and share with colleagues; adding and altering photographs is wonderful for brainstorming; and the templates are fantastic. I appreciate Miro's versatility, which ranges from allowing my staff to immediately activate a board for actual communication to establishing a beautifully designed, creative workspace for client workshops.

What do you dislike most about this product?

Many peers may be unable to attend a cooperation session at times due to the license agreement. More flexibility is necessary due to my company's high compensation structure.

What recommendations would you give to someone considering this product?

Miro is the most popular collaboration platform right now; we use it for both remote and in-person collaboration sessions. Miro is very useful for a range of applications, including as showing dashboards within the application and organizing processes and strategies, such as collections or campaigns. Take the time to watch the excellent how-to videos, then dig in and try it out with an internal team meeting to ensure that everyone knows that the goal is to BLOCK content and employ frames, not to UNBLOCK content.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nick S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Incredibly powerful collaborative tool!

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Appealing design and ability to easily narrate your way through a customer journey.

What is your favorite aspect of this product?

Colloboration is so easy! Whiteboarding things has never been easier. Select your format and turn people loose!

What do you dislike most about this product?

nothing that i can think of

What recommendations would you give to someone considering this product?

At the end of the day, this is an extremely easy product to use!

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

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