This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

90

Annotation

87

Infinite Canvas

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Multimedia Content

83

Integration with Meeting Solutions

83

Role-Based Access

83

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

87

Business Value Created

87

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

Lisa G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Harnessing team potential with Freehand

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Freehand amalgamates the essence of a conventional whiteboard with advanced features, thus cultivating a unique environment of problem-solving and creative brainstorming. Unlike many competing software, which prioritizes the contribution of individuals with limited interactive tools, freehand involves the whole team to engage to foster a rich exchange of constructive ideas.

What is your favorite aspect of this product?

There are many compelling factors about freehand. Its real-time collaboration gives us a dynamic environment for ideation. This makes us able to interact with multiple users with the help of a shared canvas, mirroring the energy of everyone of us to catch each other's creative ideas. Its library rich with customizable templates, assists us in designing frameworks swiftly to streamline the projects from session to retrospective analysis. This is not only time-consuming but productive as well during collaboration.

What do you dislike most about this product?

The major downside I experience is its unavailable during offline mode. This hinders my working at a time when I am supposed to finish it timely but due to lack of internet, I lack internet. Plus, when a large number of users are meeting simultaneously, it creates lag during peak hours, thus disturbing the whole session.

What recommendations would you give to someone considering this product?

Be prepared to integrate it with other productive tools to enhance its functionality and to get a more cohesive interactive experience.

Pros

  • Performance Enhancing
  • Effective Service
  • Respectful
  • Altruistic

Alex C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Where creativity meets collaboration

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It is a versatile and efficient collaborative tool. Which enables us to foster our interaction, creativity, and thinking. It is very beneficial for my remote workers to bridge the gap between personal and digital interaction. Its infinite canvas and visual collaboration tools help in processing maps and organization of data.

What is your favorite aspect of this product?

With the help of Miro, my teammates are able to engage in real-time interaction for the problem-solving tasks such as designing of product, drafting their strategies, and in simplifying their ideas. It also facilitates pre-made templates for analysis, mind mapping, retrospectives, and user journeys. Its real-time integration with third-party facilitates me with my team members working from remote areas and hybrid teams.

What do you dislike most about this product?

Miro creates a hurdle in handling the complex and largest dataset. The more the size of boards with elements and data, the more it slows in working, hence disrupting working. This issue needs to be resolved and make the board more extensive in dealing with large data sets. Besides, it's a great working tool for strong collaboration.

What recommendations would you give to someone considering this product?

My experience with Miro is going well in all aspects. It is meeting all my needs and demands. So anyone dealing with large projects and needs more advanced features then it is best for them. Its pre-built templates help in streamline the interaction and increase the productivity of the work.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Nadia S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Not very intuitive

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Not quite sure, we switched to figjam since it is easier to use

What is your favorite aspect of this product?

Innovative and cool new features

What do you dislike most about this product?

Nothing easy to use, it is hard for new users to know how to use

What recommendations would you give to someone considering this product?

Probably try the free features first, it is not very intuitive so it could be hard to implement

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Miro Comparisons