
What is Miro?
Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Miro?
Pros
- Helps Innovate
- Trustworthy
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Annotation
Infinite Canvas
Screen Sharing
Sticky Notes
Record, Save, and Export Canvases
Multimedia Content
Integration with Meeting Solutions
Role-Based Access
Surveys and Polling
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Miro Reviews

Lisa G.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
Harnessing team potential with Freehand
Likeliness to Recommend
What differentiates Miro from other similar products?
Freehand amalgamates the essence of a conventional whiteboard with advanced features, thus cultivating a unique environment of problem-solving and creative brainstorming. Unlike many competing software, which prioritizes the contribution of individuals with limited interactive tools, freehand involves the whole team to engage to foster a rich exchange of constructive ideas.
What is your favorite aspect of this product?
There are many compelling factors about freehand. Its real-time collaboration gives us a dynamic environment for ideation. This makes us able to interact with multiple users with the help of a shared canvas, mirroring the energy of everyone of us to catch each other's creative ideas. Its library rich with customizable templates, assists us in designing frameworks swiftly to streamline the projects from session to retrospective analysis. This is not only time-consuming but productive as well during collaboration.
What do you dislike most about this product?
The major downside I experience is its unavailable during offline mode. This hinders my working at a time when I am supposed to finish it timely but due to lack of internet, I lack internet. Plus, when a large number of users are meeting simultaneously, it creates lag during peak hours, thus disturbing the whole session.
What recommendations would you give to someone considering this product?
Be prepared to integrate it with other productive tools to enhance its functionality and to get a more cohesive interactive experience.
Pros
- Performance Enhancing
- Effective Service
- Respectful
- Altruistic

Alex C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2024
Where creativity meets collaboration
Likeliness to Recommend
What differentiates Miro from other similar products?
It is a versatile and efficient collaborative tool. Which enables us to foster our interaction, creativity, and thinking. It is very beneficial for my remote workers to bridge the gap between personal and digital interaction. Its infinite canvas and visual collaboration tools help in processing maps and organization of data.
What is your favorite aspect of this product?
With the help of Miro, my teammates are able to engage in real-time interaction for the problem-solving tasks such as designing of product, drafting their strategies, and in simplifying their ideas. It also facilitates pre-made templates for analysis, mind mapping, retrospectives, and user journeys. Its real-time integration with third-party facilitates me with my team members working from remote areas and hybrid teams.
What do you dislike most about this product?
Miro creates a hurdle in handling the complex and largest dataset. The more the size of boards with elements and data, the more it slows in working, hence disrupting working. This issue needs to be resolved and make the board more extensive in dealing with large data sets. Besides, it's a great working tool for strong collaboration.
What recommendations would you give to someone considering this product?
My experience with Miro is going well in all aspects. It is meeting all my needs and demands. So anyone dealing with large projects and needs more advanced features then it is best for them. Its pre-built templates help in streamline the interaction and increase the productivity of the work.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service

Nadia S.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Not very intuitive
Likeliness to Recommend
What differentiates Miro from other similar products?
Not quite sure, we switched to figjam since it is easier to use
What is your favorite aspect of this product?
Innovative and cool new features
What do you dislike most about this product?
Nothing easy to use, it is hard for new users to know how to use
What recommendations would you give to someone considering this product?
Probably try the free features first, it is not very intuitive so it could be hard to implement
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity