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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Denise B.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

The optimal setup for a virtual whiteboard

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro makes it easy to host productive online meetings and group seminars.Using Miro, it's easy to have productive conversations and group projects with my staff.Miro can be used as a brainstorming tool.

What is your favorite aspect of this product?

Online teamwork is fantastic. It's easy to get others involved in editing the whiteboard; just give them an email invitation. Including people from outside the team in the project's development is beneficial. Miro is an excellent digital whiteboard for group discussions. We can now put things into some kind of order that makes sense.

What do you dislike most about this product?

Because of Miro's per-user licensing structure, everyone who wants to work together on a project must chip in. The issue is that you cannot invite users solely for reading without purchasing a license for each individual user.

What recommendations would you give to someone considering this product?

Miro makes it easy for teams to communicate and work together efficiently.It's a great resource for organizing and controlling agile processes and tasks.It's a great tool for creating mind maps.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Security Protects

Arlene L.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Excellent method to facilitate teamwork

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro makes it simple to see the structure and flow of any operation. Most importantly, I am able to see things from a new angle and work on the processes from that vantage point. However, the platform's fantastic layout makes it ideal for a wider variety of collaborative tasks.

What is your favorite aspect of this product?

Miro allows me to quickly grasp the layout of any process, regardless of its complexity, and to identify areas where this layout could be improved. To find a workable solution to a functional or engineering issue, I often have to explore multiple possible outcomes. Miro is a great tool for sketching out these potential outcomes. The diagrams can be used as a basis for group deliberation on next steps.

What do you dislike most about this product?

The most annoying part is having to abandon Miro in favor of more data-intensive tasks, like spreadsheet calculations. Even while Miro excels in fast visualization, I'm not sure I'd want to saddle it with this extra data requirement.

What recommendations would you give to someone considering this product?

Miro makes it easy to host productive online meetings and group seminars.Using Miro, it's easy to have productive conversations and group projects with my staff.Miro can be used as a brainstorming tool.

Pros

  • Inspires Innovation
  • Saves Time
  • Continually Improving Product
  • Reliable

Nigel A.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

The best environment for productive teamwork

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

I appreciate how Miro has a giant virtual whiteboard for group brainstorming sessions. You can decorate it with messages, images, and drawings of all types. Because it's so simple for everyone to contribute at once, it's a lot of fun and interesting to do together.

What is your favorite aspect of this product?

Miro greatly reduces the chaos and disorder that typically accompany creative processes like planning and brainstorming. Having all of the team's notes and files in one location is helpful for staying organized and keeping tabs on who has done what.

What do you dislike most about this product?

The mobile and tablet versions of Miro aren't as polished as the desktop client. This is frustrating if you rely on your phone for work because it hinders collaboration while you're not at your desk.

What recommendations would you give to someone considering this product?

Miro is fantastic for facilitating collaborative brainstorming and planning. Creating mind maps and scribbling down ideas on the giant digital whiteboard is a blast. The integration with Slack is my favorite feature because it streamlines communication among the team.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Reliable

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