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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Carl O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Amazing tool once you get hang of it

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro definitely has the cleanest UX of the similar products I have used.

What is your favorite aspect of this product?

It's very easy on the eye, which I love. Very easy to display and show on Google Meets which is my primary video conferencing tool. I don't use them but there is a great deal of integrations available with Miro.

What do you dislike most about this product?

It takes a long time to get fully used to building paths and the intricacies within them. My first deck I built, it took me a long while to work out how to add certain shapes and lines. Once you get the hang of this, it's a great product.

What recommendations would you give to someone considering this product?

Many of these products have free trials, so give them all a go before making a decision. I do really like Miro though.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies

Shilpa P.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Miro's Collaborative Strokes of Brilliance.

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

What truly sets Miro apart from other collaborative platforms is its focus on visual collaboration. While there are several tools available for online meetings and document sharing, Miro's visual canvas and extensive library of widgets, icons, and shapes allow teams to think and work visually. This is especially valuable in healthcare, where complex processes and data can be better understood and communicated through visual representations.

What is your favorite aspect of this product?

Miro offers a wide range of templates tailored to different use cases, from project management to design thinking. These templates have been instrumental in jumpstarting our projects and ensuring consistency in our work.

What do you dislike most about this product?

The mobile app functionality could be smoother.

What recommendations would you give to someone considering this product?

Miro has played a crucial role in streamlining our project management processes. By enabling real-time collaboration and providing a visual project management platform, Miro has helped us reduce project completion times.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nikolas D.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

The best whiteboard to collab with your team

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

I like the infinite canvas! Also, Miro integrates with a variety of other tools, such as Jira, Slack, and Microsoft Teams. This makes it easy to keep your projects in sync and to collaborate with people who are using other tools.

What is your favorite aspect of this product?

My favorite aspect of Miro is its flexibility. It can be used for a wide variety of tasks, from brainstorming and planning to design and development. It is also very easy to use, even for people who are not tech-savvy.

What recommendations would you give to someone considering this product?

Start with the free plan to see if it suits you and watch the video learning material to know more about how to use it to its full extend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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