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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

83

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

77

Miro Reviews

Anirban S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great tool to strategise workflows and brainstorm

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro is far better than similar whiteboarding tools before it allows easier Team Management and access creation, easy pointing while sharing screen on a call and a diverse variety of shapes to indicate flow directions and blocks.

What is your favorite aspect of this product?

We use Miro for creating the detailed layout of the communications flows that we later build on MoEngage and WATI chatbot UI. Thus, it is far easy for me to communicate to my team my thought process and expectations along with the necessary decision making nodes in the flows. Miro makes it very easy to keep track of samples for each block by putting comments alongside blocks and nodes.

What do you dislike most about this product?

The only problem that I have faced with Miro is that its interface is not very smooth and often when the flow or layout is very large, it starts lagging or buffering, even on a very fast Internet connection. Moreover, it is not possible to export the raw file without converting it to a JPEG or PNG or similar format.

What recommendations would you give to someone considering this product?

I would suggest to use the trial version first and then judge whether it suits your team's requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jishnu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great for PMs and Designers

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro is purely focused on making the remote workspace and collaboration the best and this hyperfocus has led them to build this amazing product.

What is your favorite aspect of this product?

Being able to play music directly on Miro and having that be shared with all team members who are on the Miro board as well.

What do you dislike most about this product?

The management of boards within Miro is not intuitive as there is folder concept to categorize boards.

What recommendations would you give to someone considering this product?

When evaluating options in this space, Miro is a definite pick to try, evaluate, and see if it is a fit for your organization.

Pros

  • Unique Features
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Miro: Collaborative Creativity Unleashed

Likeliness to Recommend

8 /10

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features

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