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Mimecast Sync & Recover Logo Award Winner Product Badge
Mimecast Sync & Recover Logo Award Winner Product Badge
Mimecast Services

Mimecast Sync & Recover

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Mimecast Sync & Recover
8.1 /10

What is Mimecast Sync & Recover?

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

Company Details


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Awards & Recognition

Mimecast Sync & Recover won the following awards in the Email Backup category

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Mimecast Sync & Recover Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mimecast Sync & Recover.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mimecast Sync & Recover?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Security

90

Support for Backup Types

88

Compliance

87

Backup Archiving

86

Full System Backup Restore

86

Mailbox Backup Restore

86

Granular Restore

85

Transaction Log Backup Restore

83

Information Store Backup Restore

83

Permissions Awareness

82

Media Support

82

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Business Value Created

89

Ease of IT Administration

86

Usability and Intuitiveness

86

Ease of Data Integration

86

Quality of Features

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

81

Mimecast Sync & Recover Reviews

Githatu W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Best Email Archiving Software

Likeliness to Recommend

10 /10

What differentiates Mimecast Sync & Recover from other similar products?

This software gives a centralized way to recover currupted, deleted and lost emails, calendar and contacts. It does this by taking advantage of the cloud based archive.

What is your favorite aspect of this product?

I like that recovering lost emails and contacts is easy. The centralized recovery saves time. I like the security features of the software.

What do you dislike most about this product?

The software has been good since deployment.

What recommendations would you give to someone considering this product?

For email archiving and recovery, this software does not disappoint. It's aaffordable as well

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Tom C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

This is a great product but very expensive

Likeliness to Recommend

9 /10

What differentiates Mimecast Sync & Recover from other similar products?

The setup process for mimecast is easy to do and the vendor support is very helpful for this process.

What is your favorite aspect of this product?

The level of detail the politicise go into is a great aspect of this product and helps protect against spam and spoofing email. The archiving feature is also very easy to use to restore lost emails.

What do you dislike most about this product?

The administrative console is very clunky and can be quite hard to navigate. To review logs is also quite difficult and not streamline due to the complicated process.

What recommendations would you give to someone considering this product?

Be carefully when creating the policies as they can be quite restrictive blocking access to known sites. Before going live review the policies created and even check with mimecast to ensure the will be no affect to end users apart from protection and archiving.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Anand Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Mimecast Sync & Recover from other similar products?

The product is best used for medium and larger businesses with more than 100 people. It's not cost-effective for less than 100 users.

What is your favorite aspect of this product?

Very reliable in up time with rarely an issue receiving or sending mail through it.

What do you dislike most about this product?

They have limited electronic resources available for support. It is rare that I find the answer to an issue without having to call them.

What recommendations would you give to someone considering this product?

The software prevents any malicious links from getting through and even obfuscates to real link until it is proven safe.

Pros

  • Saves Time
  • Acts with Integrity
  • Over Delivered
  • Friendly Negotiation

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