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Microsoft Corporation

Microsoft Viva Engage (Yammer)

Composite Score

8.3 /10

CX Score

8.6 /10

91 Reviews Write a Review

What is Microsoft Viva Engage (Yammer)?

Staying connected is more important than ever. Viva Engage (formerly Yammer) is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.

Company Details

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Microsoft Viva Engage (Yammer) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Viva Engage (Yammer).

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

93 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Viva Engage (Yammer)?

4% Negative

8% Neutral

88% Positive

Pros

Client Friendly Policies
Acts with Integrity
Trustworthy
Fair

Feature Ratings

Average 80

Listings

Networked Enterprise

Employee Engagement

Department Zones

Branded Premium Mobile

Employee Directory

Broadcast to TVs

File Sharing Collaboration

Home Page

News Feed

Reporting and Analytics

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Employee Communications

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Microsoft Viva Engage (Yammer) Reviews

Janne M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Social media for enterprises... done right!

Likeliness to Recommend

8 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

Very thorough social media but for companies.

What is your favorite aspect of this product?

The main feed works just as fine as in Facebook.

What do you dislike most about this product?

Takes long time to start up on a computer.

What recommendations would you give to someone considering this product?

As part of Microsoft Office suite, this is exceptionally secure and safe social media for enterprises.

Pros

Reliable
Trustworthy
Respectful
Appreciates Incumbent Status

Andrea L M.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Excellent interaction with colleagues.

Likeliness to Recommend

9 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

Microsoft Yammer is a social network that works in real time better than many other social networks. I consider that it is a platform capable of updating the information shared instantly, this has allowed us, as users, to enjoy an excellent interaction when sharing all kinds of publications or making comments that can give us direct communication with our colleagues from the company. Microsoft Yammer updates all shared data in seconds, which is why it differs from other business social networks.

What is your favorite aspect of this product?

One of my favorite aspects in relation to Microsoft Yammer is that this platform has been able to design an App for mobile devices that is extremely perfect and up to date, which has allowed us to keep in touch as a company, has allowed us to view and respond to all kinds of publications without the need for a computer. Microsoft Yammer for mobile phones is an App that is too complete and that has allowed us to have an interaction 24 hours a day.

What do you dislike most about this product?

One of the things I don't like at all about Microsoft Yammer is the "search" system. This platform offers a search bar where any word you type will be found, and it will show results that appear in the social networks of the specific company, however, I don't like it because it does not show all the results, it only shows the results that the platform believes are more salient for the user, omitting results that may be useful to us.

What recommendations would you give to someone considering this product?

Despite the limited operation that the Microsoft Yammer search bar has, I still consider it an excellent platform to maintain open communication within a company, because it has a very simple operation to create all kinds of publications, add group discussions , create simple selection questionnaires and also allows you to make all kinds of comments to any colleague in the company.

Pros

Helps Innovate
Continually Improving Product
Unique Features
Effective Service

Simran C.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2020

Fun, good for collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft Viva Engage (Yammer) from other similar products?

Yammer is a great tool for employee graffiti walls to be able to share and communicate

What is your favorite aspect of this product?

Ability to like each others comments and add to those comments

What do you dislike most about this product?

I really enjoy the product and think that there is good value for organizations

What recommendations would you give to someone considering this product?

Its a specific product to organizations who have an open employee comment culture so you need to be ready and understand that.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Microsoft Viva Engage (Yammer)

What is Microsoft Viva Engage (Yammer)?

Company Details

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Microsoft Viva Engage (Yammer) Ratings

82 Likeliness to Recommend

2 Since last award

93 Plan to Renew

2 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Viva Engage (Yammer)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Listings A place to list things for sale or swap.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Broadcast to TVs The ability to broadcast your digital workplace to large screen TVs in an office.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Employee Communications

Microsoft Viva Engage (Yammer) Reviews

Janne M.

Social media for enterprises... done right!

Likeliness to Recommend

Pros

Andrea L M.

Excellent interaction with colleagues.

Likeliness to Recommend

Pros

Simran C.

Fun, good for collaboration

Likeliness to Recommend

Pros

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Title

2
Since last award

2
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Feature Ratings

Listings

Networked Enterprise

Employee Engagement

Department Zones

Branded Premium Mobile

Employee Directory

Broadcast to TVs

File Sharing Collaboration

Home Page

News Feed

Reporting and Analytics

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement