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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

190 Reviews Write a Review

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

9 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

3% Negative

2% Neutral

95% Positive

Pros

Enables Productivity
Saves Time
Reliable
Trustworthy

Feature Ratings

Average 83

Cloud Hosting

Automation Apps

Out of the box integration

Code-Free Programming

Process Discovery

Central Deployment

Concurrent Work

Unsupervised Launch

Performance Monitoring

Role-Based Access

Action Logging

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Guilherme K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

9 /10

Pros

Enables Productivity
Transparent
Includes Product Enhancements
Helps Innovate

Cons

Less Efficient Service

Muhammad I.

Role: Vendor Management
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2026

Finally, automation that actually works

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Power Automate wins because it lives inside everything Microsoft—Outlook, Teams, SharePoint—so nothing feels like a separate tool. And when you hit something without an API, the desktop recorder just clicks through it like a person would.

What is your favorite aspect of this product?

I love how Power Automate just sits there inside everything I already use—Outlook, Teams, SharePoint—so I don't have to switch between a dozen different tools. It feels less like learning new software and more like the stuff I already know finally started working smarter.

What do you dislike most about this product?

I honestly can't think of anything I dislike—Power Automate has been solid for everything I've needed. It just works.

What recommendations would you give to someone considering this product?

Just start small with something you actually need to automate—you'll be surprised how quickly it clicks. And don't overthink the licensing at first; you probably already have access to more than you realize through your Microsoft 365 subscription.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Nishant T.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Powerpack app for streamlining everyday work

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Low-code automation powered by legendary Microsoft brand, for non-coders Deep integration across Microsoft's apps like Teams, outlook, sharepoint and so on Availability of wide range of connectors and huge library of ready-made templates on building workflows for classical use cases

What is your favorite aspect of this product?

Ease of use and low code nature of the platform with easy navigation around connectors Easy integration with every day used apps. Ex: Teams automation for incoming channel messages and meetings notes; Outlook automation for email triggers etc Robust security around connecting apps in workflows

What do you dislike most about this product?

Complex error reporting mechanism can be improved - When workflow fails, the error message doesn't help much for brining solution to the problem encountered Workflow created with multiple conditions or large data chunks, makes flow slow leading more load time for the request to get processed

What recommendations would you give to someone considering this product?

Its really good platform to perform small to mid level automation (great within MS ecosystem) for daily reparative work related tasks

Pros

Reliable
Enables Productivity
Saves Time
Fair

How We Deliver

Events

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

97 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Out of the box integration Ready-to-use connectors with 3rd party applications, systems and databases.

Code-Free Programming Graphical user interface to define processes with a process flow diagram and recorded user actions

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Guilherme K.

Likeliness to Recommend

Pros

Cons

Muhammad I.

Finally, automation that actually works

Likeliness to Recommend

Pros

Nishant T.

Powerpack app for streamlining everyday work

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

Feature Ratings

Cloud Hosting

Automation Apps

Out of the box integration

Code-Free Programming

Process Discovery

Central Deployment

Concurrent Work

Unsupervised Launch

Performance Monitoring

Role-Based Access

Action Logging

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support