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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

165 Reviews Write a Review

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

5% Neutral

91% Positive

Pros

Enables Productivity
Trustworthy
Reliable
Saves Time

Feature Ratings

Average 82

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Ramon V.

Role: C-Level
Industry: Food and Beverage
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

A fantastic product, easy to use and implement!

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Being a Microsoft app, if you have a Microsoft environment, then it makes integrating with your current products and apps a very easy process.

What is your favorite aspect of this product?

It can help solve small needs and big needs as well. We started using it for a simple task and ended up using it for so much more.

What do you dislike most about this product?

It has a learning curve but nothing that is too hard to get around.

What recommendations would you give to someone considering this product?

Try it out with one small idea and play with it a little. It will help you decide if it is the right fit and if it will help with your needs.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Phillip T.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Feature rich automation at your finger tips

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

We are a full Microsoft Stack user. We use Power Apps for custom applications, Power BI for data analytics, Teams for communication and this software to tie all our solutions together. Microsoft Power Automate (formerly Microsoft Flow) has connectors into most, if not all, of the applications that we use, and we use it heavily to manipulate all applications to obtain our desired solutions.

What is your favorite aspect of this product?

Power Automate is very user friendly and provides a whole host of documentation to assist with any automation needs that you may have. They are constantly driving innovation with new features and connections to other products.

What do you dislike most about this product?

The error messaging for troubleshooting could provide more details to help understand the nature of the error. Some of the connectors are only available via a premium subscription.

What recommendations would you give to someone considering this product?

I recommend signing up for Power Automate and building the automation that will make your work life easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Krishn G.

Role: Consultant
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Great Automation tool with lots of features

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

PowerAutomate provides hundrends of data source connection to automate process. It quite easy to create the automation process and action logging is best to determine the issue.

What is your favorite aspect of this product?

Multiple connectors to performe operations and action logging.

What do you dislike most about this product?

As a developer perspective, It's cloud hosted so sometime can delay in triggering and sometime very difficult to find the actual error. but with company perspective no dislikes.

What recommendations would you give to someone considering this product?

It highly recommended for automate their process with Power Automate. Its easy to create with in less effort and time and save cost overall to company.

Pros

Enables Productivity
Saves Time
Fair
Client's Interest First

Cons

Commodity Features
Less Generous

How We Deliver

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Native AI Ability to perform decision making as part of process automation

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Ramon V.

A fantastic product, easy to use and implement!

Likeliness to Recommend

Pros

Phillip T.

Feature rich automation at your finger tips

Likeliness to Recommend

Pros

Krishn G.

Great Automation tool with lots of features

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support