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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

165 Reviews Write a Review

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

5% Neutral

91% Positive

Pros

Enables Productivity
Trustworthy
Reliable
Saves Time

Feature Ratings

Average 82

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Dustin A.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Smart automation for your work process

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

Microsoft not only designed Power Automate to ease the work of users by automating their task but as well as to coordinate perfectly with other tools such as SharePoint, PowerApps, and Power BI.

What is your favorite aspect of this product?

It works well with the other products I used which are PowerApps and Power BI, Power Automate comes in to play by filling the gap (features) that the two separate software are missing. For example is that I want to refresh my Power BI dataset when a user fills out the survey at PowerApps, this is where the automation from Power Automate comes into play.

What do you dislike most about this product?

You will spend most of your time searching at Power Automate community for an answer to your question since the documentation isn't enough and I think the community is not large enough (compared with Power BI). For example if you want to check what is the fastest way to read at an excel then transfer it to a database like SQL Server then you will have hard time in finding it since Microsoft doesn't officially release how a certain process works. What I tried now is that the fastest way is to convert it to JSON, other solutions/work arounds doesn't work for me.

What recommendations would you give to someone considering this product?

I will definitely recommend this product since it's easy to use and the value it provide to the business is relatively large.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

A.K.M Mahmudul I.

Role: Student Academic
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2021

Super Product for day to day use

Likeliness to Recommend

6 /10

What differentiates Microsoft Power Automate from other similar products?

Easy to use Customer support

What is your favorite aspect of this product?

Easy to use Product development

What do you dislike most about this product?

Cost IT deployment

What recommendations would you give to someone considering this product?

Yes, if they have budget

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ajey G.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Excellent collection of external connectors

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Seamless integration into Microsoft cloud ecosystem. Easily understandable action and triggers. Good number of connectors.

What is your favorite aspect of this product?

Ease of External connectors

What do you dislike most about this product?

Reference variables is some time now very friendly

What recommendations would you give to someone considering this product?

Make sure you are Microsoft 365 subscriber. Do not consider the tool to build anything and everything as a workflow or flow in power automate. Special consideration to the license and costs

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

How We Deliver

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Native AI Ability to perform decision making as part of process automation

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Dustin A.

Smart automation for your work process

Likeliness to Recommend

Pros

A.K.M Mahmudul I.

Super Product for day to day use

Likeliness to Recommend

Pros

Ajey G.

Excellent collection of external connectors

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support