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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

165 Reviews Write a Review

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative

5% Neutral

91% Positive

Pros

Enables Productivity
Trustworthy
Reliable
Saves Time

Feature Ratings

Average 82

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Average 81

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Ajay R.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Super product for your Automation journey

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Power automate offers a friendly development environment and it can be accessible from any machine .

What is your favorite aspect of this product?

It's very easy to use drag n drop functions and easy to manage the flows

What do you dislike most about this product?

If they can add on new integration which requires for other software.

What recommendations would you give to someone considering this product?

Yes please go ahead for this product if you are bored with the repetative tasks.

Pros

Enables Productivity
Unique Features
Efficient Service
Inspires Innovation

Syed L.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic product, Easy to Use!!

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Automate from other similar products?

Microsoft Power Automate Has Built its own way and is very much easy to use and very good competition for other RPA Vendors in the market.

What is your favorite aspect of this product?

Easy to use but need some more flexibility.

What do you dislike most about this product?

I was working with this product for the past 2years till now and we have built 100+ bots I hate when Microsoft Power Automate releases new Updates/ Patch Notes very frequently this disturbs our previous existing Bot's.

What recommendations would you give to someone considering this product?

Very Good Product,Insane feature, Easy to Use

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Cons

Commodity Features

Peter C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Lots of capabilities, hard to learn

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

It not only integrates with the rest of the the Office suite very well, but it also has an enormous library of connections you can use to a ton of different softwares.

What is your favorite aspect of this product?

It automates tasks that normally take us hours to complete manually.

What do you dislike most about this product?

Can take a while to set up a flow properly if it's more complicated. It's code-free programming, sure, but it's still not simple to use. And there aren't many guides or helpful resources to learn how to do different things.

What recommendations would you give to someone considering this product?

Try it out and see if it can do what you need before going all in. Some processes seem like they would work, but don't. It can be helpful to know what you want to automate first and then seeing if it's possible.

Pros

Unique Features
Saves Time
Helps Innovate
Reliable

Cons

Slower Product Innovation
Less Efficient Service
Less Effective Service

How We Deliver

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automation Apps Ability to automate an end to end business process that is beyond task automation

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Native AI Ability to perform decision making as part of process automation

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

Ajay R.

Super product for your Automation journey

Likeliness to Recommend

Pros

Syed L.

Fantastic product, Easy to Use!!

Likeliness to Recommend

Pros

Cons

Peter C.

Lots of capabilities, hard to learn

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Automation Apps

Role-Based Access

Code-Free Programming

Concurrent Work

Central Deployment

Unsupervised Launch

Performance Monitoring

Action Logging

Native AI

Sentiment Analysis

User Libraries

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support