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Microsoft Corporation

Microsoft Power Automate

Composite Score

8.8 /10

CX Score

9.1 /10

190 Reviews Write a Review

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details

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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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2025 Data Quadrant Champion

Latest Award, 2025

9 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

8 Top Rated Capabilities

13 Top Rated Features

2022

Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

3% Negative

2% Neutral

95% Positive

Pros

Enables Productivity
Saves Time
Reliable
Trustworthy

Feature Ratings

Average 83

Cloud Hosting

Automation Apps

Out of the box integration

Code-Free Programming

Process Discovery

Central Deployment

Concurrent Work

Unsupervised Launch

Performance Monitoring

Role-Based Access

Action Logging

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

A.K.M Mahmudul I.

Role: Industry Specific Role
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

No code facility, but pricey, feature disappointin

Likeliness to Recommend

7 /10

What differentiates Microsoft Power Automate from other similar products?

Easy to use Highly recommend

What is your favorite aspect of this product?

No code Ease of sharing

What do you dislike most about this product?

Price User liabary

What recommendations would you give to someone considering this product?

Budget and learning

Pros

Efficient Service
Saves Time
Respectful
Client Friendly Policies

Mthunzi N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

it allows good integration and it is a rpa leader

Likeliness to Recommend

5 /10

What differentiates Microsoft Power Automate from other similar products?

It is better with integration

What is your favorite aspect of this product?

OCR and reading text

What do you dislike most about this product?

UI isn't the best

What recommendations would you give to someone considering this product?

make it easier to use

Pros

Reliable
Enables Productivity
Trustworthy
Caring

Ishmael M.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

very easy to use and to learn

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Power automate is easy to integrate with other Microsoft products

What is your favorite aspect of this product?

easy to build UI Flow And to implement trigger based events

What do you dislike most about this product?

lack of UI Automation capabilities.

What recommendations would you give to someone considering this product?

best Automation tools if organization elready using Microsoft products

Pros

Trustworthy
Helps Innovate
Reliable
Performance Enhancing

How We Deliver

Events

Microsoft Power Automate

What is Microsoft Power Automate?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Power Automate Ratings

88 Likeliness to Recommend

97 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Microsoft Power Automate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Hosting Deployment of RPA bots in a cloud environment hosted and managed by the vendor.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Out of the box integration Ready-to-use connectors with 3rd party applications, systems and databases.

Code-Free Programming Graphical user interface to define processes with a process flow diagram and recorded user actions

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Power Automate Screenshots

Power Automate home page

Power Automate create page

Copilot and designer in Power Automate

Work queues in Power Automate

Designer in Power Automate for desktop

Data loss prevention (DLP) in Power Automate for desktop

AI Builder in Power Automate

Microsoft Power Automate Videos

Optimize your business with Microsoft Power Automate

Microsoft Power Automate Reviews

A.K.M Mahmudul I.

No code facility, but pricey, feature disappointin

Likeliness to Recommend

Pros

Mthunzi N.

it allows good integration and it is a rpa leader

Likeliness to Recommend

Pros

Ishmael M.

very easy to use and to learn

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

Feature Ratings

Cloud Hosting

Automation Apps

Out of the box integration

Code-Free Programming

Process Discovery

Central Deployment

Concurrent Work

Unsupervised Launch

Performance Monitoring

Role-Based Access

Action Logging

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support