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Microsoft Corporation

Microsoft Operations Management Suite

Composite Score

8.0 /10

CX Score

8.2 /10

29 Reviews Write a Review

What is Microsoft Operations Management Suite?

Operations Management Suite (also known as OMS) is a collection of cloud-based services for managing your on-premises and cloud environments from one single place. Rather than deploying and managing on-premises resources, OMS components are entirely hosted in Azure.

Company Details

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Microsoft Operations Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Operations Management Suite?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Fair
Helps Innovate
Enables Productivity

Feature Ratings

Average 79

Access Rights Management

Storage Monitoring

Network Performance Management

Auto-Discovery

Applications Monitoring

Cloud Monitoring

Server Performance Monitoring

Centralized Dashboard

Multi-Site Functionality

Network Mapping

Deployment Model

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Microsoft Operations Management Suite Reviews

Adnan K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

value for money with many robust features

Likeliness to Recommend

9 /10

What differentiates Microsoft Operations Management Suite from other similar products?

Cross-Platform Support - it can manage both Windows and Linux environments, unlike some other solutions that may focus on only one platform or require separate tools for cross-platform functionality.

What is your favorite aspect of this product?

its deep integration with Azure and support for hybrid environments.

What do you dislike most about this product?

complexity and steep learning curve, especially for those not deeply familiar with Azure ecosystem.

What recommendations would you give to someone considering this product?

Make Use of Microsoft Support and Community Resources to make life easier.

Pros

Continually Improving Product
Trustworthy
Unique Features
Appreciates Incumbent Status

Shadab K.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Simple easy to use enterprise management solution

Likeliness to Recommend

9 /10

What differentiates Microsoft Operations Management Suite from other similar products?

The ease of implementation is a key feature which differentiates this product from others

What is your favorite aspect of this product?

It has a wide variety of ready made solutions which helps manage cloud platforms very easily and remotely, also it supports all kinds of operating systems

What do you dislike most about this product?

A bit pricey

What recommendations would you give to someone considering this product?

If you are looking for an enterprise level management solution with strong focus on reliability and security, then you should definitely consider this product offering.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Martand S.

Role: Consultant
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Unified Cloud and On-Premises Management

Likeliness to Recommend

8 /10

What differentiates Microsoft Operations Management Suite from other similar products?

Microsoft Operations Management Suite (OMS) differentiates itself by being a cloud-based IT management solution designed to unify monitoring, automation, backup, and disaster recovery across both on-premises and cloud environments. Unlike many traditional tools, OMS provides comprehensive hybrid cloud management, integrating with Azure and other cloud services to offer real-time analytics, log management, and robust security insights—all within a single, scalable platform. This enables centralized control, ease of deployment, and flexible scalability, which many on-prem-only or single-purpose applications lack.

What is your favorite aspect of this product?

My favorite part of Microsoft Operations Management Suite (OMS) is its powerful, centralized dashboard for monitoring across hybrid environments. This feature makes it easy to track and analyze data from both on-premises and cloud systems in real time, offering clear insights and proactive alerts. It simplifies complex IT management by consolidating everything in one place, which saves time and reduces complexity for IT teams.

What do you dislike most about this product?

A common drawback of Microsoft Operations Management Suite (OMS) is its learning curve and potential complexity for new users. Its extensive features can feel overwhelming initially, especially for those unfamiliar with cloud and hybrid management environments. Additionally, some users find the cost can add up quickly as they scale usage.

What recommendations would you give to someone considering this product?

I quite love this product so don't have any recommendations for the product team.

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

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How We Deliver

Microsoft Operations Management Suite

What is Microsoft Operations Management Suite?

Company Details

Need Assistance?

Microsoft Operations Management Suite Ratings

90 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Operations Management Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Rights Management Ability to track and manage user access of sensitive data and systems

Storage Monitoring Monitor storage performance and capacity.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Auto-Discovery Automate discovery of systems and assets on your network.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Deployment Model Deployment model(s), e.g. on-premise, cloud, hybrid, suit business needs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Microsoft Operations Management Suite Reviews

Adnan K.

value for money with many robust features

Likeliness to Recommend

Pros

Shadab K.

Simple easy to use enterprise management solution

Likeliness to Recommend

Pros

Martand S.

Unified Cloud and On-Premises Management

Likeliness to Recommend

Pros

Most Popular Microsoft Operations Management Suite Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Datadog

Microsoft System Center

Kaseya VSA

ServiceNow IT Operations Management

Title

Feature Ratings

Access Rights Management

Storage Monitoring

Network Performance Management

Auto-Discovery

Applications Monitoring

Cloud Monitoring

Server Performance Monitoring

Centralized Dashboard

Multi-Site Functionality

Network Mapping

Deployment Model

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created