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Microsoft Exchange Online Protection Logo
Microsoft Exchange Online Protection Logo
Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Microsoft Exchange Online Protection
7.7 /10

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details


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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Secure Email Gateway - Enterprise category

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Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

7% Negative
9% Neutral
84% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 82

Email Retention and Archiving

84

Data Loss Prevention

84

Hosted Email Support

83

Anti Spam and Bulk Email Detection

83

Anti Phishing and Spear Phishing

82

Anti Malware Behavioral Detection

81

End User Spam Visibility and Controls

81

URL and Malware Detection

80

Reporting Components

80

Anti Malware Signature Detection

80

Encryption and Decryption

80

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Vendor Support

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Ease of Customization

76

Microsoft Exchange Online Protection Reviews

Swathy P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Awesome Product provides high security

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Easy integration and maintenance

What is your favorite aspect of this product?

Secure and reliable

What do you dislike most about this product?

It is hard to dislike about this product

What recommendations would you give to someone considering this product?

If you want a highly secure and integrate with any other products go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vishal P.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product

Likeliness to Recommend

7 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Anti-Malware Protection Safe attachment policy Spam signature policy

What is your favorite aspect of this product?

Easy to manage

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

Easy to manage and easy to implement

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivam K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good Protection, but Could Be More User-Friendly

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

EOP is tightly integrated with Microsoft 365 and other Microsoft services, providing seamless protection for users who operate within this ecosystem. This tight integration allows for streamlined management and a consistent user experience across Microsoft platforms.

What is your favorite aspect of this product?

The Exchange Admin Center offers a user-friendly interface for managing EOP, making it easier for administrators to configure and monitor email security.

What do you dislike most about this product?

Some users find that EOP lacks the flexibility to create highly customized rules and policies. This can be a drawback for organizations with specific security requirements.

What recommendations would you give to someone considering this product?

Determine if you primarily use Microsoft 365 or if you have a mix of third-party applications. Ensure that EOP integrates seamlessly with your existing infrastructure and other security tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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