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Microsoft Corporation

Microsoft Dynamics 365 Project Operations

Composite Score

8.2 /10

CX Score

8.4 /10

36 Reviews Write a Review

What is Microsoft Dynamics 365 Project Operations?

Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams within a single application to help win more deals, accelerate project delivery, and maximize profitability. Extend Project Operations using the Microsoft Power Platform and integrate with your existing systems.

Company Details

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Awards & Recognition

Microsoft Dynamics 365 Project Operations won the following awards in the Professional Services Automation category

Filter By

4 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2025

Service Experience
Product Impact

2025

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft Dynamics 365 Project Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Project Operations.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Project Operations?

0% Negative

7% Neutral

93% Positive

Pros

Caring
Acts with Integrity
Security Protects
Inspires Innovation

Feature Ratings

Average 83

Auditability

Security

Task Management and Workflow

Mobile Access

Time Management

Process Automation

Resource Management

Team Collaboration

Reporting

Knowledgebase

Project Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Data Integration

Ease of Customization

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Microsoft Dynamics 365 Project Operations Reviews

Role: Industry Specific Role
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Good product, but difficult to implement

Likeliness to Recommend

3 /10

Pros

Caring
Security Protects
Efficient Service
Effective Service

Cons

Under Delivered
Charges for Enhancements
Inhibits Innovation

Egidijus P.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic product!

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Ability to easily take advantage of other D365 family products.

What do you dislike most about this product?

A bit pricey..

What recommendations would you give to someone considering this product?

Consider not only the specific features Project Operations provide, but also the benefits that whole Dynamics and Office 365 family of products can provide to your business as a whole.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Kingshuk C.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Hugely pragmatic with a lot of capabilities.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

E2E Capabilities Built in Microsoft Project Workspace Extendibility into an ERP software

What is your favorite aspect of this product?

I feel the best aspect in Dynamics 365 is the ease of customisation according to the client's need. The integration is superb , and can you achieved across all platforms. I feel in the upcoming years , Project Service Automation and the CRM hemisphere of Microsoft is going to be huge . Lucky to be a part of this vast Dynamics universe .

What do you dislike most about this product?

I feel the cost of certain products can be cut down a bit .

What recommendations would you give to someone considering this product?

The best in the market , the worthiest , and yes truly secured. So no worries if you are using a Microsoft product.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

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How We Deliver

Events

Microsoft Dynamics 365 Project Operations

What is Microsoft Dynamics 365 Project Operations?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Dynamics 365 Project Operations Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Project Operations?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Auditability All changes to contracts are fully audit-trailed to improve controls

Security Permits customers to use their identity provider of choice to manage their sign on

Task Management and Workflow Supports triggers and events for process automation.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Process Automation Supports process design with a point-and-click interface that lets user build processes

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Reporting Straightforward data storage with ability to create any reports easily.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Project Management Plan all resources needed to execute projects

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Microsoft Dynamics 365 Project Operations Reviews

Good product, but difficult to implement

Likeliness to Recommend

Pros

Cons

Egidijus P.

Fantastic product!

Likeliness to Recommend

Pros

Kingshuk C.

Hugely pragmatic with a lot of capabilities.

Likeliness to Recommend

Pros

Most Popular Microsoft Dynamics 365 Project Operations Comparisons

Kantata

SAP Professional Services Software

Wrike

BigTime

ConnectWise PSA

Avaza

Schedule Your Call

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Auditability

Security

Task Management and Workflow

Mobile Access

Time Management

Process Automation

Resource Management

Team Collaboration

Reporting

Knowledgebase

Project Management

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of Customization

Quality of Features

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features