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Microsoft Dynamics 365 Project Operations Logo
Microsoft Dynamics 365 Project Operations Logo
Microsoft Corporation

Microsoft Dynamics 365 Project Operations

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Microsoft Dynamics 365 Project Operations
8.1 /10

What is Microsoft Dynamics 365 Project Operations?

Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams within a single application to help win more deals, accelerate project delivery, and maximize profitability. Extend Project Operations using the Microsoft Power Platform and integrate with your existing systems.

Company Details


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Awards & Recognition

Microsoft Dynamics 365 Project Operations won the following awards in the Professional Services Automation category

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Microsoft Dynamics 365 Project Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Project Operations.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

Up 1
Since last award

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
87%
Conflict Resolution:
93%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Project Operations?

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0% Negative
7% Neutral
93% Positive

Pros

  • Caring
  • Acts with Integrity
  • Security Protects
  • Inspires Innovation

Feature Ratings

Average 82

Auditability

90

Security

89

Task Management and Workflow

87

Mobile Access

87

Time Management

87

Process Automation

85

Resource Management

85

Reporting

84

Team Collaboration

84

Knowledgebase

82

Project Management

82

Vendor Capability Ratings

Average 82

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

85

Usability and Intuitiveness

83

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

82

Ease of IT Administration

81

Business Value Created

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Microsoft Dynamics 365 Project Operations Reviews

Parth M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Future considering CRM Tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

Microsoft Dynamics 365 interface is user friendly being quite intuitive whether we are using for the first time and finds far above from the competitors by providing a knowledgeable support team, with basic training one can start using it. Integrates reasonably good with Microsoft outlook

What is your favorite aspect of this product?

My favourite aspect of the Dynamics 365 is it guides the sales reps through sales process and enables fairly quick quoting , presenting the customer with a quick quotation.Customisation is also easy and reporting looks great and customise with help of CRM Admin or Partner.

What do you dislike most about this product?

I’d like to see some improvements in terms of navigation layout, cost and performance.

What recommendations would you give to someone considering this product?

Someone who is considering a good CRM tool which can guide through shared applications data and marketing automation can definitely consider this.The customer engagement tool which makes the business easy to generate campaigns and also automate the process of lead generation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somesh A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

Ease of use

What is your favorite aspect of this product?

Agility & customisation

What do you dislike most about this product?

Costing much

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Piyushi G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Complete Solution for Efficient Project Management

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 Project Operations from other similar products?

It Provides a comprehensive solution that integrates sales, project management, resource management, and financials, giving businesses end-to-end visibility into their projects.

What is your favorite aspect of this product?

Seamless integration with other Microsoft products, such as Office 365 and Teams.

What do you dislike most about this product?

It Can be complex to implement for small businesses or organizations with limited resources.

What recommendations would you give to someone considering this product?

It's Ideal for medium to large enterprises that need a scalable and robust project management solution.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Most Popular Microsoft Dynamics 365 Project Operations Comparisons