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Microsoft Authenticator Logo
Microsoft Authenticator Logo
Microsoft Corporation

Microsoft Authenticator

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Authenticator
8.8 /10

What is Microsoft Authenticator?

Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You’ll use a fingerprint, face recognition, or a PIN for security.

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Microsoft Authenticator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Authenticator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Authenticator?

0% Negative
2% Neutral
98% Positive

Pros

  • Reliable
  • Fair
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Multi-Device Protection

89

Email Authentication

89

OTP Authentication

89

Biometrics Authentication

86

Hard Token Authentication

85

Role-Based Multi-Factor Authentication

85

Browser Push Notifications

84

Role and User Management

84

Dashboards, Analytics and Reporting

81

Integration APIs

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Ease of IT Administration

81

Quality of Features

81

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Vendor Support

78

Ease of Customization

77

Availability and Quality of Training

76

Microsoft Authenticator Reviews

Ashutosh C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Simple Application for Multi-Factor Authentication

Likeliness to Recommend

10 /10

What differentiates Microsoft Authenticator from other similar products?

It is easy to integrate with Azure Multi- Factor Authentication. Also, easy to reset.

What is your favorite aspect of this product?

Biometric Authentication.

What do you dislike most about this product?

The app is not very good on Android phones. A lot of times it will not prompt for authentication and you would have to manually open the app and authenticate.

What recommendations would you give to someone considering this product?

I would recommend them to go for it especially if they are looking to integrate with Microsoft applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Seema B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

easy to install on phone, and easy to use by end u

Likeliness to Recommend

10 /10

What differentiates Microsoft Authenticator from other similar products?

The app is designed with a user-friendly interface and intuitive navigation, making it easy for both individuals and organizations to set up and manage their authentication tokens.

What is your favorite aspect of this product?

allowing users to sign in to their Microsoft accounts without the need for passwords

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

go for it better than okta and duo

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vinod K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use easy to implement

Likeliness to Recommend

9 /10

What differentiates Microsoft Authenticator from other similar products?

2 factor authentication is really good Easy to set up easy to reset

What is your favorite aspect of this product?

authentication ways, consist of different ways to set up

What do you dislike most about this product?

frequently ask for authentication some times

What recommendations would you give to someone considering this product?

yes, its absolutely nice product from Microsoft, can be consider for buying

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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