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Melissa Data Quality Suite Logo Award Winner Product Badge
Melissa Inc

Melissa Data Quality Suite

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Melissa Data Quality Suite
8.1 /10

What is Melissa Data Quality Suite?

Melissa Data Quality Suite leverages 35+ years of deep domain expertise in address management, data quality and identity verification to ensure your data is clean, accurate and fit for purpose. Easily validate, parse, standardize, match, and enrich customer data with global address verification, email validation, phone verification and name verification. With flexible on-premise and Cloud/SaaS deployment models, the Data Quality Suite is customizable to every environment and will empower your organization to unlock the full potential of your data.

Company Details


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Awards & Recognition

Melissa Data Quality Suite won the following awards in the Data Quality category

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Melissa Data Quality Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Melissa Data Quality Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

89 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Melissa Data Quality Suite?

6% Negative
4% Neutral
90% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 83

Dashboard

86

Data Profiling

85

Data Cleansing

84

Reporting Components

84

Data Integrity

84

Data Matching

83

Data Enrichment

83

Usability

83

Record Management

82

Data Source Connectivity

82

Record Deduplication

82

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Ease of Data Integration

84

Business Value Created

83

Quality of Features

81

Usability and Intuitiveness

81

Breadth of Features

81

Vendor Support

80

Ease of Implementation

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Availability and Quality of Training

75

Melissa Data Quality Suite Reviews

Ravi S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

User friendly, great support team!!

Likeliness to Recommend

9 /10

What differentiates Melissa Data Quality Suite from other similar products?

UI is very intuitive.

What is your favorite aspect of this product?

Address verification UI, its easy for call center agents to check any address

What do you dislike most about this product?

sometime integration with Melissa API doesn't work so we didn't get address verified

What recommendations would you give to someone considering this product?

Its great product!!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jeremy R.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2021

Great product, works well.

Likeliness to Recommend

8 /10

What differentiates Melissa Data Quality Suite from other similar products?

Not tried any others

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Website could be less cluttered

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Respectful

Chris L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

The best and data quality solution I have used

Likeliness to Recommend

10 /10

What differentiates Melissa Data Quality Suite from other similar products?

The quality of data cleansing, updating and standardization are amazing. While there are more robust solutions available for a significant price premium, the ability to use the suite on-demand with minimal or nor IT involvement required cannot be matched. The additional features, like deduplication and data enhancement, have made Melissa my platform of choice for over 10 years.

What is your favorite aspect of this product?

Interactive address correction is the killer feature for us. We can get very close to perfect results using this approach.

What do you dislike most about this product?

Nothing. When we expanded into other countries, we were delighted that Melissa had solutions for these markets as well.

What recommendations would you give to someone considering this product?

You need to try the product. Having worked with address files and data cleansing for over 25 years, I have not found a service like Melissa that delivers faster results with extremely high quality and ease of use for a very reasonable price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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