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MarketMuse by Siteimprove

MarketMuse

Composite Score
7.0 /10
CX Score
6.7 /10
Category
MarketMuse
7.0 /10

What is MarketMuse?

MarketMuse provides a fast and efficient Search Engine Optimization platform that analyzes your entire website to give you personalized, objective insights so you can confidently plan better and faster.

Company Details


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Awards & Recognition

MarketMuse won the following awards in the Search Engine Optimization category

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MarketMuse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MarketMuse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

89 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MarketMuse?

5% Negative
9% Neutral
86% Positive

Pros

  • Respectful
  • Efficient Service
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

Feature Ratings

Average 83

Competition Analysis

90

Content Optimization

89

On-Page Tracker/Optimization

83

Analytics and Reporting

81

Auditing

79

Alerts

77

Holistic Visibility Tracking

77

Keyword Research

77

Rank Tracking

71

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 80

Ease of Implementation

87

Ease of IT Administration

83

Vendor Support

82

Business Value Created

81

Quality of Features

80

Ease of Customization

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Availability and Quality of Training

79

Breadth of Features

77

Product Strategy and Rate of Improvement

75

MarketMuse Reviews

Rebekah W.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product, less relevant with the rise of AI

Likeliness to Recommend

8 /10

What differentiates MarketMuse from other similar products?

I have gotten to know MarketMuse founder, Jeff Coyle, in both this position and my last role, and I believe his knowledge of software practices and SEO are a big difference-maker for the service. The issue is that MarketMuse doesn't add new features as fast as AI is evolving, so it is becoming increasingly less relevant in the current marketplace.

What is your favorite aspect of this product?

I love the Newsroom feature. As someone who has written content on tight deadlines in multiple industries, Newsroom is very useful for me to be able to quickly compare what competitors are doing + see which keywords I need to include to rank well. I'm also a big fan of briefs -- these are an easy way to create high-ranking, evergreen content about nearly any topic you can imagine.

What do you dislike most about this product?

My biggest issue with MM is that the service can be sporadic and they are expensive for what they actually are. I really do like the product but I think it's overpriced. In addition, with my company's most recent contract, we were promised an exclusive level of service we really didn't receive.

What recommendations would you give to someone considering this product?

I would tell them to know what they are going to use the product for before purchasing. You get the most value out of MM if you have clear plan for how to utilize it. If you don't, you can get bogged down in all of the features and become overwhelmed/unsure of how everything fits together to create the best possible content.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Security Protects

Cons

  • Less Generous
  • Under Delivered
  • Vendor's Interest First

Sam S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Powerful, easy, and intuitive

Likeliness to Recommend

8 /10

What differentiates MarketMuse from other similar products?

MarketMuse provides an entire suite of SEO tools in one package that makes it easy to use. Previously, I was bouncing around between different optimization softwares. With MarketMuse, everything was just a click away in one dashboard.

What is your favorite aspect of this product?

The audit and optimization tools were my favorite part of MarketMuse. Not only does it show gaps in my current long-form content, but it helps me see how I can optimize my current content to be more competitive (rather than having to write a whole new piece from scratch).

What do you dislike most about this product?

The cost. I understand high-quality software requires buy-in, but when the free version of MarketMuse limits the capabilities of the software, it can be a hard sell.

What recommendations would you give to someone considering this product?

Give it a shot! It helped me create stronger content and establish greater authority.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Vendor's Interest First
  • Less Friendly Negotiation

Jim N.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Outstanding Product and Support

Likeliness to Recommend

10 /10

What differentiates MarketMuse from other similar products?

MarketMuse is easy to use and incredibly powerful, with great value to provide for beginning SEO practitioners to experts. We saw outstanding results again and again by using the product to optimize content. I have been a user since 2015 and have brought the product to several companies because it is remarkable.

What is your favorite aspect of this product?

Content optimization tools are simple, with robust methodology and immediate actionability.

What do you dislike most about this product?

Content formatting was lost in cut-paste.

What recommendations would you give to someone considering this product?

Try the low-cost version and be convinced. It really is remarkable. But don't limit your usage to content optimization only. There are many powerful tools available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing